HRTrainingCenter.com provides Human Resource training on FMLA, COBRA, HIPAA, HRAs (Health Reimbursement Accounts), HSAs (Health Savings Accounts), FLSA, Payroll, Cafeteria Plans, and more through seminars, online training, webcasts, webinars, and audio conferences. Best sellers include FMLA seminars, COBRA seminars, online payroll training, retirement plan training, and HIPAA training.
Course/Product Description
Title:

Conflict Resolution – How To Deal With Difficult People

SKU:WT-1000261
Format: Webcast/Audio Conference/Interview/Podcast
Description:

Conflict Resolution – How To Deal With Difficult People

Nobody likes having difficult, even uncomfortable conversations with employees. The easy way out for many managers and HR professionals is to practice avoidance. To hope the problem – whether it involves performance, behavior, attitude issues, personal hygiene, or something else – will just go away.

But the truth is, when difficult conversations don't take place, problems fester, the manager loses credibility -- and your organization suffers serious problems with morale, productivity, and retention.

Now consider how many conversations are NOT taking place in your organization? How much is at stake for your organization if your managers lack the skills to "constructively confront" situations that require intervention?

It doesn't have to be this way. Tools exist that can make these conversations happen sooner, go more smoothly, and produce better outcomes. And the good news is that they're easy to learn and can be deployed immediately.

Learning Objectives

This audio conference will teach you and your managers how to have difficult, even uncomfortable, conversations with employees.

It teaches you and your managers how to identify the root of the problem employee's behavior and decide what to do to correct it.

By attending, you will learn clear, simple, and effective techniques to reduce and eliminate the causes and effects that difficult people have on your work and personal performance, including how to:

  • Identify the difference between chronic behavior and difficult people
  • Learn the two primary sources of conflict
  • Identify the real causes of difficult behavior &why it is so important to resolve it
  • Learn the six choices you always have in dealing with negative and toxic people
  • Learn how to calm down angry and upset people to get the results you need
  • Get quick tips on how to handle a variety of stressed out people - bullies, insulters, know-it-alls, quiet people, negative people, whiners and manipulators

Don't wait! Act now to learn how to deal with difficult employees!

Licenses / Designations / Educational Credits:PHR / SPHR Re-Certification Credits
All US States: 1.5
About The Provider: The Industry Calendar creates and sells webinars, audio conferences, and seminars for busy business professionals.

We've done the work of listing the important, don't-miss events in one convenient location so you can quickly and easily view and register for upcoming events. Simply click on a course title or search by specific industry to get started!
Price: $239.00
More Info: Contact Us For More Information
Share This: Share on Facebook


Share on Twitter


Share on Google+


Keywords For This Course:

training for dealing with difficult employees

Currently Scheduled Dates For This Webcast
There currently are no scheduled dates for this webcast. Please click here to search for another course.

Workplace Investigations 101: The Basics For Conducting Workplace Investigations
Workplace Investigations 101: The Basics For Conducting Workplace Investigations

Employee Handbooks: 2017 Issues
Employee Handbooks: 2017 Issues

How To Change The Perception Of The HR Department
How To Change The Perception Of The HR Department

How To Communicate Assertively To Exude Confidence And Competence
How To Communicate Assertively To Exude Confidence And Competence

Year End Legislative &Tax Changes In Payroll
Year End Legislative &Tax Changes In Payroll

Payroll Records: What To Keep, What To Toss
Payroll Records: What To Keep, What To Toss

PTO Plan Or Traditional Vacation And Sick Time? The Pros and Cons Of A Paid-Time-Off Plan
PTO Plan Or Traditional Vacation And Sick Time? The Pros and Cons Of A Paid-Time-Off Plan

Motivate Or Terminate
Motivate Or Terminate

Certificate Program For HR Generalists
Certificate Program For HR Generalists

 Agile Basics For HR
Agile Basics For HR

Internal Investigations Certificate Program
Internal Investigations Certificate Program

Certificate Program In FMLA &ADA Compliance
Certificate Program In FMLA &ADA Compliance

The Essentials Of HR Law
The Essentials Of HR Law

FMLA Training &Certification Program
FMLA Training &Certification Program

Certified Payroll Manager
Certified Payroll Manager

Fundamentals Of Form W-2 &Form W-4 Processing
Fundamentals Of Form W-2 &Form W-4 Processing

Google+HRTrainingCenter.com. 5755 North Point Parkway, Suite 228 | Alpharetta, GA 30022 | 770-410-1219 | support@HRTrainingCenter.com
Copyright HRTrainingCenter.com 2016 | Web Site Development by OTAU
Facebook