HRTrainingCenter.com provides Human Resource training on FMLA, COBRA, HIPAA, HRAs (Health Reimbursement Accounts), HSAs (Health Savings Accounts), FLSA, Payroll, Cafeteria Plans, and more through seminars, online training, webcasts, webinars, and audio conferences. Best sellers include FMLA seminars, COBRA seminars, online payroll training, retirement plan training, and HIPAA training.
Course/Product Description
Title:

How to Communicate with Tact and Professionalism

SKU:SM-1003614
Format: In-Person Seminar
Find A Class Near You: View Dates And Locations For This Seminar
Description:

How to Communicate with Tact and Professionalism

Look around you. The true leaders in your organization are the people who share a particular skill: the ability to communicate effectively.

Coincidence? Hardly. Experts now agree that the movers and shakers who climb the corporate ladder fastest are the ones who can relate easily to everyone...present their ideas with conviction (and charisma!)...and emerge from almost every personal interaction on a high note.

Anyone Who Really Wants To Succeed Can Acquire These Communication Skills!

Upbringing, education, and talent aside — all good leaders share the same quality: superior communication skills. Through observation, trial and error, or schooling from mentors, they've mastered the art of "connecting" with people in ways that almost always yield positive results...

  • They realize that diplomacy works far better than brute force
  • They know how to help people "get it" the first time
  • They can empathize, and they know how to get the support they need
  • They don't waste time rehashing instructions or entering into arguments that go nowhere
  • They listen first and act second — not the other way around

After Two Days Of Coaching, Practice, And Critiquing, You'll Emerge A Far More Powerful Communicator

We'll demonstrate and drive home the essential skills you need to become a more polished, persuasive communicator. You'll gain insights into everything from making a good impression … to motivating people...to intervening in tense situations.

After 2 days packed with one great idea after another, you'll leave amazed at your new communication skills — and eager to apply everything you've learned.

AGENDA

Day 1

Becoming an exceptional listener

  • How to grasp what is not being said — but implied
  • The advantages of withholding judgment until the end of a situation
  • Easy-to-use reminders that fix your attention on the speaker
  • How and when to use open-ended, closed-ended, curiosity, and clarifying questions

Tailoring a message to fit your audience

  • How to break up your message into manageable pieces for maximum impact
  • Different strategies for different audiences (staff members, peers, and supervisors)
  • Specific language that prevents mixed messages
  • Why you must anticipate what your audience wants — and know how to provide it

Using nonverbal communication

  • How to complement your message with nonverbal communication
  • Ways to interpret nonverbal behaviors for a deeper understanding of what's being said
  • How to make sure your verbal message is consistent with your nonverbal message

Understanding how your behavior influences others

  • How to fix situations — not people
  • The value of challenging familiar routines and behaviors
  • How to uncover hidden agendas, influence outcomes, and overcome conflicts

Giving and receiving feedback

  • How to evaluate criticism — what to take to heart, what you can safely ignore
  • Ways to handle unjust criticism and rejection
  • The kind of feedback to use for the fastest results

Day 2

Writing for impact and clarity

  • How to enhance your credibility through well-crafted memos, letters, and e-mails
  • The best way to convey rejection and bad news — and still come out looking good
  • Powerful writing techniques that persuade people and affect outcomes

Connecting with different types of people, from boss to spouse

  • How to interact more effectively with your supervisors — especially your immediate boss
  • How to successfully handle a tirade
  • Ways to deal with bullies, liars, and other difficult people

Communicating in a diverse environment

  • A look at diversity in the workplace — how to keep differences in age, gender, race, and culture from hindering communication
  • The key to staying focused on outcomes instead of stylistic differences
  • Tips to help you overcome strong emotional responses to cultural collisions

Boosting your "power of persuasion"

  • The first deadly sin of communication — how to resist the temptation
  • How to get the support you need for your projects and proposals
  • The best way to use stories, case studies, and other anecdotal information
  • Why you should build a "trust account" — and when to draw on it

Framing your message in the positive

  • The best way to frame an unwelcome message
  • How to say "no" without feeling guilty or upsetting the other party
  • The infectious synergy of positive thinking


CPE CREDIT

Fred Pryor Seminars and CareerTrack are registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit.

CPE certificates will be available 10 days after your event has ended.

Licenses / Designations / Educational Credits:CEU
All US States: 1.2

CPE
All US States: 12

HRCI Recertification Credits
All US States: 11

PDU
All US States: 11
About The Provider: Fred Pryor Seminars and CareerTrack, divisions of PARK University Enterprises, Inc., create one of the most respected international providers of professional seminars.

Since pioneering the one-day seminar in 1970 as Fred Pryor Seminars, our organization has built a reputation for high-quality, convenient, and practical business-skills training around the world, in every industry and sector.

Today, with more than 8 million satisfied customers, we continue to pride ourselves in providing the superior training you've come to expect from Fred Pryor Seminars and CareerTrack. Our cutting-edge research and course development are designed to meet the adult learning needs of your employees and your organization.

Fred Pryor Seminars and CareerTrack are your number one choices for training because we offer:
  • In-depth experience in the training industry
  • Consistent and comprehensive course offerings
  • High-energy and content-rich presentations
  • Multiple training tools, including on-site training, on-line learning, seminars, and A/V products
  • 100% Satisfaction Guaranteed!
As we continue to grow, expand, and change to meet client and market needs, we always remember that every individual customer matters and that collectively, they are our most valuable assets. That's why our goal is the same today as it was 30 years ago — to provide the best choice in business skills training with maximum convenience to help you — our customer — achieve success!
Price: $299.00
More Info: Contact Us For More Information
Share This: Share on Facebook


Share on Twitter


Share on Google+


Currently Scheduled Dates For This Seminar
Course TitleCity/StateDate
How to Communicate with Tact and ProfessionalismLAS VEGAS, NV9/28/2016
How to Communicate with Tact and ProfessionalismINDIANAPOLIS, IN9/28/2016
How to Communicate with Tact and ProfessionalismSAN DIEGO, CA9/29/2016
How to Communicate with Tact and ProfessionalismFAYETTEVILLE, NC9/29/2016
How to Communicate with Tact and ProfessionalismSPRINGFIELD, MA9/29/2016
How to Communicate with Tact and ProfessionalismSAN ANTONIO, TX10/3/2016
How to Communicate with Tact and ProfessionalismCONCORD, CA10/4/2016
How to Communicate with Tact and ProfessionalismHOUSTON, TX10/5/2016
How to Communicate with Tact and ProfessionalismMODESTO, CA10/6/2016
How to Communicate with Tact and ProfessionalismNEW ORLEANS, LA10/11/2016
How to Communicate with Tact and ProfessionalismSAN FRANCISCO, CA10/11/2016
How to Communicate with Tact and ProfessionalismLAKE CHARLES, LA10/13/2016
How to Communicate with Tact and ProfessionalismSUNNYVALE, CA10/13/2016
How to Communicate with Tact and ProfessionalismST. LOUIS, MO10/17/2016
How to Communicate with Tact and ProfessionalismDENVER, CO10/17/2016
How to Communicate with Tact and ProfessionalismFRESNO, CA10/18/2016
How to Communicate with Tact and ProfessionalismKANSAS CITY, MO10/19/2016
How to Communicate with Tact and ProfessionalismCOLORADO SPRINGS, CO10/19/2016
How to Communicate with Tact and ProfessionalismBAKERSFIELD, CA10/20/2016
How to Communicate with Tact and ProfessionalismCHICO, CA10/24/2016
How to Communicate with Tact and ProfessionalismAUSTIN, TX10/24/2016
How to Communicate with Tact and ProfessionalismSACRAMENTO, CA10/25/2016
How to Communicate with Tact and ProfessionalismSTOCKTON, CA10/26/2016
How to Communicate with Tact and ProfessionalismHOUSTON, TX10/26/2016
How to Communicate with Tact and ProfessionalismSANTA ROSA, CA10/27/2016
How to Communicate with Tact and ProfessionalismCOLUMBUS, OH10/31/2016
How to Communicate with Tact and ProfessionalismMELVILLE, NY11/1/2016
How to Communicate with Tact and ProfessionalismSEATTLE, WA11/1/2016
How to Communicate with Tact and ProfessionalismCINCINNATI, OH11/2/2016
How to Communicate with Tact and ProfessionalismANCHORAGE, AK11/3/2016
How to Communicate with Tact and ProfessionalismPARSIPPANY, NJ11/3/2016
How to Communicate with Tact and ProfessionalismNEW YORK, NY11/7/2016
How to Communicate with Tact and ProfessionalismMEDFORD, OR11/7/2016
How to Communicate with Tact and ProfessionalismCLEVELAND, OH11/7/2016
How to Communicate with Tact and ProfessionalismEDISON, NJ11/9/2016
How to Communicate with Tact and ProfessionalismCANTON, OH11/9/2016
How to Communicate with Tact and ProfessionalismEUGENE, OR11/9/2016
How to Communicate with Tact and ProfessionalismTACOMA, WA11/14/2016
How to Communicate with Tact and ProfessionalismSADDLE BROOK, NJ11/14/2016
How to Communicate with Tact and ProfessionalismPORTLAND, OR11/16/2016
How to Communicate with Tact and ProfessionalismPOUGHKEEPSIE, NY11/16/2016
How to Communicate with Tact and ProfessionalismJONESBORO, AR11/28/2016
How to Communicate with Tact and ProfessionalismFARGO, ND11/29/2016
How to Communicate with Tact and ProfessionalismBUFFALO, NY11/29/2016
How to Communicate with Tact and ProfessionalismWAUSAU, WI11/29/2016
How to Communicate with Tact and ProfessionalismSAVANNAH, GA11/29/2016
How to Communicate with Tact and ProfessionalismLITTLE ROCK, AR11/30/2016
How to Communicate with Tact and ProfessionalismBROOKFIELD, WI12/1/2016
How to Communicate with Tact and ProfessionalismBLOOMINGTON, MN12/1/2016
How to Communicate with Tact and ProfessionalismERIE, PA12/1/2016
How to Communicate with Tact and ProfessionalismATLANTA, GA12/1/2016
How to Communicate with Tact and ProfessionalismROCHESTER, NY12/5/2016
How to Communicate with Tact and ProfessionalismANN ARBOR, MI12/5/2016
How to Communicate with Tact and ProfessionalismMERRILLVILLE, IN12/6/2016
How to Communicate with Tact and ProfessionalismOAKBROOK TERRACE, IL12/6/2016
How to Communicate with Tact and ProfessionalismPADUCAH, KY12/6/2016
How to Communicate with Tact and ProfessionalismGRAND RAPIDS, MI12/7/2016
How to Communicate with Tact and ProfessionalismBINGHAMTON, NY12/7/2016
How to Communicate with Tact and ProfessionalismCHICAGO, IL12/8/2016
How to Communicate with Tact and ProfessionalismKENOSHA, WI12/8/2016
How to Communicate with Tact and ProfessionalismNASHVILLE, TN12/8/2016
How to Communicate with Tact and ProfessionalismKALAMAZOO, MI12/12/2016
How to Communicate with Tact and ProfessionalismMADISON, WI12/12/2016
How to Communicate with Tact and ProfessionalismALBANY, NY12/13/2016
How to Communicate with Tact and ProfessionalismSHEBOYGAN, WI12/13/2016
How to Communicate with Tact and ProfessionalismCHATTANOOGA, TN12/13/2016
How to Communicate with Tact and ProfessionalismSOUTHFIELD, MI12/14/2016
How to Communicate with Tact and ProfessionalismAPPLETON, WI12/14/2016
How to Communicate with Tact and ProfessionalismSYRACUSE, NY12/15/2016
How to Communicate with Tact and ProfessionalismKNOXVILLE, TN12/15/2016
How to Communicate with Tact and ProfessionalismGREEN BAY, WI12/15/2016
How to Communicate with Tact and ProfessionalismCHARLOTTE, NC1/12/2017
How to Communicate with Tact and ProfessionalismJACKSONVILLE, FL1/12/2017
How to Communicate with Tact and ProfessionalismALBUQUERQUE, NM1/19/2017
How to Communicate with Tact and ProfessionalismONTARIO, CA1/19/2017
How to Communicate with Tact and ProfessionalismFORT LAUDERDALE, FL1/19/2017
How to Communicate with Tact and ProfessionalismGREENSBORO, NC1/23/2017
How to Communicate with Tact and ProfessionalismCEDAR RAPIDS, IA1/24/2017
How to Communicate with Tact and ProfessionalismSARASOTA, FL1/24/2017

How To Write Clear, Concise, And Compliant Job Descriptions
How To Write Clear, Concise, And Compliant Job Descriptions

Garnishments, Child Support Orders and Other Levies
Garnishments, Child Support Orders and Other Levies

Internal Investigations Certificate Program
Internal Investigations Certificate Program

How To Drive HR Strategy
How To Drive HR Strategy

How To Get Your Managers To Cooperate With HR
How To Get Your Managers To Cooperate With HR

Dealing with Difficult People
Dealing with Difficult People

HR′s Guide To Medical Marijuana In The Workplace
HR′s Guide To Medical Marijuana In The Workplace

Personnel Records: What To Keep, What To Toss
Personnel Records: What To Keep, What To Toss

Creative - And Free - Ways To Use LinkedIn As A Recruiting Tool
Creative - And Free - Ways To Use LinkedIn As A Recruiting Tool

Certificate Program For HR Generalists
Certificate Program For HR Generalists

Basics Of OSHA Recordkeeping
Basics Of OSHA Recordkeeping

IRS Rules For Travel Pay
IRS Rules For Travel Pay

IRS Rules For Work Visas
IRS Rules For Work Visas

How to Supervise People Seminar
How to Supervise People Seminar

Certificate Program In FMLA &ADA Compliance
Certificate Program In FMLA &ADA Compliance

The Essentials Of HR Law
The Essentials Of HR Law

Google+HRTrainingCenter.com. 5755 North Point Parkway, Suite 228 | Alpharetta, GA 30022 | 770-410-1219 | support@HRTrainingCenter.com
Copyright HRTrainingCenter.com 2016 | Web Site Development by OTAU
Facebook