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||Not everyone accepts feedback well. For some, they crave learning about how well they're doing and what they can improve upon to do a better job.
Unfortunately, not everyone embraces feedback as being a gift - and sometimes just having the conversation can create conflicts.
Learn how to plan for a feedback session, how to structure the conversation, and how to deliver feedback that will improve behavior and performance with our "The Basics of Giving Constructive Feedback - Without Creating Defensiveness and Drama" audio conference.
About Your Speaker
- Understanding what feedback is - and isn't
- Learn why supervisors procrastinate in giving feedback to employees
- Understand how to set behavior and performance objectives to provide crystal clear expectations
- Learn why others become defensive when their behavior or performance is discussed
- Understand the difference between attitude, behavior, and performance feedback
- Learn how to prepare for a feedback session to minimize defensiveness and gain cooperation
- Learn how to structure the feedback conversation using the Feedback for Success model
- Learn how to adjust the delivery of your message to gain commitment to improvements in behavior and performance
Natalie Ivey is President and CEO of Results Performance Consulting, Inc., a firm specializing in leadership and employee development training and continuing education programs for the HR profession.
Ms. Ivey is an author and a national public speaker with more than two decades of leadership and HR management experience with Fortune 500 organizations. She is a member of the Society for Human Resource Management and holds the Senior Professional in Human Resources certification (SPHR). Ms. Ivey is a nationally-known speaker on a variety of topics within the HR profession and is known for her "tell-it-like-it-is", direct approach to teaching HR education.
Ms. Ivey routinely works with individuals, small businesses, and larger corporations to address destructive leadership behaviors and organizational dysfunction. She designs customized training programs to help employers correct poor behaviors, minimize legal exposure, and improve performance and profitability.
PHR / SPHR Credits!
This program has been approved for 1.5 recertification credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI's criteria to be pre-approved for recertification credit.
|Licenses / Designations / Educational Credits:
||PHR / SPHR Re-Certification Credits
All US States: 1.5
|About The Provider:
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Keywords For This Course:
giving constructive feedback