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Course/Product Description
Title:

Communication: Understanding Team Dynamics

SKU:OT-1002507
Format: Online Training Course
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Description:

In today's business environment, in which direct, vertical chains of command have been replaced by team-based management and organizational hierarchies have been streamlined and flattened, more and more work is done collaboratively rather than individually. Thus, the ability of business professionals to work and communicate well with others is vital to both individual and organizational success.

This course teaches professionals at all levels in the workplace how to improve listening skills, communicate and collaborate with colleagues, correctly interpret nonverbal communication from others, and communicate effectively at meetings. The process of effective communication among work teams is explained clearly, and strategies for strengthening communication throughout organizations are taught.

TARGET AUDIENCE
Business Professionals

TIME TO COMPLETE
60 minutes

PURPOSE
To teach business professionals how to communicate successfully in a team-based work environment.

LEARNING OBJECTIVES

After completing this course, the learner will be able to:

  • Identify the reasons why effective teamwork has become so important in today's workplace
  • Recognize the four stages of team development and the activities that occur within each stage
  • Define the types of conflict team members are prone to, identify the sources of such conflict, and manage and even benefit from conflict
  • Identify and practice the habits of successful work teams
  • List and apply techniques for organizing effective team-based presentations
  • Identify and practice proper listening skills that improve communications among team members
  • Interpret nonverbal communication signals
  • Plan and conduct productive team meetings
TOPICS COVERED
  1. Benefits of Teamwork within Organizations
  2. The Phases of Team Development
  3. Overcoming Conflict and Groupthink within Teams
  4. Identifying and Emulating Characteristics of Successful Teams
  5. Preparing and Delivering Effective Team Presentations
  6. Improving Listening Skills within Teams
  7. Interpreting Nonverbal Communication
  8. Planning and Conducting Productive Meetings
ACCREDITATION

HR CERTIFICATION INSTITUTE

This program has been approved for 1.00 recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, visit the HR Certification Institute homepage at www.hrci.org.

(The use of this seal is not an endorsement by the HR Certification Institute of the quality of this program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.)

Licenses / Designations / Educational Credits:HRCI
All US States: 1
About The Provider: Founded in 1997 by a group of risk management, insurance, and human resources professionals, The Human Equation offers knowledge, training, coaching, and research support on human resources and risk management in both traditional and web-based environments.

Our high-quality e-Learning materials deliver real-world and cost-effective instruction that result in improved employee productivity and reduced employer risk.

The Human Equation's mission is to significantly improve business performance for organizations of all sizes by promoting a fundamental awareness of, and learning solutions for, operational and employment risks.

The Human Equation's products and services portfolio includes a variety of learning solutions that include web-based training courses, labor consulting and coaching helplines, a research repository of news, forms, documents and policies, and an Employee Report Line that manages employee grievances.

Each of our courses are legally reviewed, certified by the American Society for Training & Development (ASTD) for excellence in instruction and design, and accredited by The Human Resources Certification Institute (HRCI) for re-certification credit hours toward PHR and SPHR recertification.
Price: $19.95
Applicable Discounts:Required VolumeDiscountPrice
 Qty: 10$2.00$17.96
 Qty: 25$2.99$16.96
 Qty: 50$3.99$15.96
 Qty: 100$4.99$14.96
 Qty: 250$5.99$13.97
 Qty: 500$6.98$12.97
 Qty: 750$7.98$11.97
More Info: Contact Us For More Information
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Keywords For This Course:

Communication Understanding Team Dynamics HRCI speaking listening meeting group communication and team dynamics Dynamic in the workplace communicating

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