HRTrainingCenter.com provides Human Resource training on FMLA, COBRA, HIPAA, HRAs (Health Reimbursement Accounts), HSAs (Health Savings Accounts), FLSA, Payroll, Cafeteria Plans, and more through seminars, online training, webcasts, webinars, and audio conferences. Best sellers include FMLA seminars, COBRA seminars, online payroll training, retirement plan training, and HIPAA training.
Course/Product Description
Title:

Helping Customers Through Quality Service

SKU:OT-1003630
Format: Online Training Course
Order:Qty:
Description:

Quality service is the basis of great customer service.

In this course, you'll learn five rules; how to make your customers feel welcome, ask and listen, give your undivided attention, go the extra mile, and customer appreciation. These rules will make work more enjoyable for yourself and more effective for your business.

Benefits

  • Learn new techniques to improve customer service
  • Learn how to create business enhancing connections with customers
  • Learn the do's and don'ts for great telephone customer service
Session 1
  • Section A: Serving Customers, Helping People
    • Customer Service
    • Making Your Customers Feel Welcome
    • Asking and Listening
    • Giving Your Undivided Attention
    • Going the Extra Mile
    • Showing Appreciation
    • Golden Rule

About The Provider: LearnKey, Inc., is a premier global provider of self-paced training solutions for corporate, education, government, and personal users.

LearnKey brings the classroom experience to you - where and when you need it.

For nearly two decades, our mission has been to create flexible expert learning solutions - solutions that work for everyone because they are not only easy to use, but they are extremely engaging and interactive.

Our long-term commitment to the learning industry combined with our record of customer satisfaction and years of experience are the reasons LearnKey is recognized as a reputable global company. At LearnKey, we provide expert learning solutions today for tomorrow's leaders.
Price: $129.00
More Info: Contact Us For More Information
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