HRTrainingCenter.com provides Human Resource training on FMLA, COBRA, HIPAA, HRAs (Health Reimbursement Accounts), HSAs (Health Savings Accounts), FLSA, Payroll, Cafeteria Plans, and more through seminars, online training, webcasts, webinars, and audio conferences. Best sellers include FMLA seminars, COBRA seminars, online payroll training, retirement plan training, and HIPAA training.
Course/Product Description
Title:

The Cornerstones Of Sales And Customer Service

SKU:OT-1003651
Format: Online Training Course
Order:Qty:
Description:

Turn good customer service into increased sales and increased customer satisfaction.

This course shows you how to leverage your good customer service to achieve the best possible outcome: customers get more of what they want while your sales go up and your business improves.

At the end of this course you will understand how to listen for nonverbal and verbal signals, ask open-ended questions to help you help the shopper, and build multiple item sales.

Benefits

  • Discover new ways to use teamwork to create innovative business solutions
  • Learn how to keep your team on track so you can streamline decision making
  • Find out how you can project inspirational but focused leadership
Session 1
  • Section A: Customer Service and Selling
    • Spectacular Service
  • Section B: Three Cornerstones
    • Listening
    • Probing
    • Building the Sale
  • Section C: Service Impact
    • Customer's Perception
    • Customer Clues
    • Finding Specific Needs
  • Section D: Strengthening Sale Knowledge
    • Salesman Test

About The Provider: LearnKey, Inc., is a premier global provider of self-paced training solutions for corporate, education, government, and personal users.

LearnKey brings the classroom experience to you - where and when you need it.

For nearly two decades, our mission has been to create flexible expert learning solutions - solutions that work for everyone because they are not only easy to use, but they are extremely engaging and interactive.

Our long-term commitment to the learning industry combined with our record of customer satisfaction and years of experience are the reasons LearnKey is recognized as a reputable global company. At LearnKey, we provide expert learning solutions today for tomorrow's leaders.
Price: $145.00
More Info: Contact Us For More Information
Order:Qty:
Share This: Share on Facebook


Share on Twitter


Share on Google+


How To Use HR Metrics
How To Use HR Metrics

Serious Complaint or Employee Drama?
Serious Complaint or Employee Drama?

Successful Strategies For Running An ′HR Department Of One′
Successful Strategies For Running An ′HR Department Of One′

How To Conduct A Reasonable Accommodation Discussion
How To Conduct A Reasonable Accommodation Discussion

Benefits Of An HR Audit
Benefits Of An HR Audit

How To Conduct Employee Relations Investigations
How To Conduct Employee Relations Investigations

Preventing Workplace Harassment and Bullying - What Every HR Professional Should Know

Internal Investigations Certificate Program
Internal Investigations Certificate Program

How Workers′ Compensation Works (Comprehensive 11-Module Course)
How Workers′ Compensation Works (Comprehensive 11-Module Course)

Certificate Program For HR Generalists
Certificate Program For HR Generalists

Return-To-Work Strategies
Return-To-Work Strategies

How To Write An Affirmative Action Plan
How To Write An Affirmative Action Plan

Managing Unemployment Insurance Costs, Risks, and Opportunities
Managing Unemployment Insurance Costs, Risks, and Opportunities

Tips For Tracking, Monitoring, And Managing Your Workers′ Comp Claims
Tips For Tracking, Monitoring, And Managing Your Workers′ Comp Claims

Certificate Program In FMLA &ADA Compliance
Certificate Program In FMLA &ADA Compliance

Bring Our Training Courses To Your Location
Bring Our Training Courses To Your Location

Google+HRTrainingCenter.com. 5755 North Point Parkway, Suite 228 | Alpharetta, GA 30022 | 770-410-1219 | support@HRTrainingCenter.com
Copyright HRTrainingCenter.com 2017 | Web Site Development by OTAU
Facebook