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Course/Product Description
Title:

Email Basics

SKU:PA-1006678
Format: Self-Study Course
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Description:

Almost 145 billion emails are sent every single day. They are easy to send and virtually instantaneous. Emailing has become one of the most common ways for people to communicate with friends and family, as well as co-workers and customers. While email is simple and familiar, there are important rules to follow to ensure that messages are clear, polite, and effective. This course will outline those rules so that every email sent is a professional one.

Topics Covered in This Course:

  • Differentiate between an email that should and should not be sent
  • Describe effective email time management skills
  • Describe the importance of subject lines
  • Describe how to write appropriate greetings, sign offs, and signatures
  • Describe how to use CC and BCC properly
  • Identify the most effective tone, font, and style
  • Describe how to write professional emails utilizing proper spelling, grammar, and punctuation
  • Explain how to write emails with clarity and brevity
  • List the general rules of email etiquette, or netiquette
  • Describe when to use attachments
  • Describe how to use out of office messages
  • Explain possible privacy concerns when using email


In addition to your DVD, you will receive a link to download the following documents to save and print as needed:
  • Leader's Guide
  • Tests
  • Answer Sheet
  • Certificates


Time: 28 Minutes (17 min. video + 11 min. test)

About The Provider: ConvergenceTraining.com specializes in developing industrial and manufacturing training content and software designed to simplify skills & compliance training.
Price: $249.00
More Info: Contact Us For More Information
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