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Course/Product Description
Title:

The Advanced Admin: Professional Skills Workshop

SKU:WC-1010429
Date / Time: Recorded
Format: Webinar
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Description:

A new interactive webinar for advanced administrative professionals from Business Management Daily's Administrative Professional Today

"Today's administrative professionals are no longer just 'behind-the-scenes' support. They are assuming highly visible roles within their organizations, advocating change and implementing measures that allow their firms to be successful." ~Robert Hosking, Office Team
Office Pro Magazine, August/September 2010

  • Do you often feel ineffective in your job?
  • Do you find it difficult to manage multiple supervisors simultaneously?
  • Do you wonder why you are expected to be a mind reader?
  • Do you feel the need to set boundaries but don't know how to do so without sounding rude?
  • Do you want to communicate openly but don't feel comfortable?
  • Do you go to work wondering if Dr. Jekyll or Mr. Hyde (or both) will be your supervisor for the day?

    Join us for The Advanced Admin: Professional Skills Workshop. This webinar is designed to assist you, the advanced administrative professional, with perfecting your skills so you continue to excel. It is also beneficial to those who have aspirations of moving to the advanced level by helping you gain insight and giving you an advantage over your competition.

    The webinar presenter, Christy Crump, conducted extensive research on issues important to the advancement of today's busy administrative professionals. Based on that research, you will learn effective techniques for:
    • Juggling the demands of one or more bosses, especially in offices where staff have been cut and you're expected to do more with less
    • Overcoming fear and building trust with your boss and team
    • Communicating assertively without appearing unprofessional or rude
    • Dealing with different supervisor personalities in a productive manner
    By attending this webinar, you will better understand why learning, practicing and perfecting the following skills can propel you forward in the profession:
    • Managing up effectively
    • Overcoming the five dysfunctions of a team
    • Understanding interpersonal relationships
    • Being assertive rather than aggressive
    • Identifying and managing work styles and behaviors
    The Advanced Admin: Professional Skills Workshop will leave you equipped to be a leader in your company and a partner with your supervisors. We'll also give you a valuable list of resources for administrative professionals to use as you strive to become an expert in your field.

    And because this is an interactive webinar, there is no limit to the number of admins who can participate at your location. What's more, we'll answer all your admin questions and you'll be able to hear your fellow administrative professionals' questions — and benefit from our expert presenter's answers.

    Cannot Attend The Live Presentation?

    This presentation is also available in a recorded format, in CD version, as shown in the pricing options below.

  • About Webcasts / Audio Conferences / Podcasts:

    Webcasts, audio conferences, and podcasts are presentations that you attend via the Internet, phone, or mobile device at a specified date and time for "live" versions, or at your convenience for "recorded" and "On-Demand" versions.

    The live versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back at work immediately after the session ends!

    And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous times and to share it with others in your office.

    Handout materials and the phone number for live presentations are made available to you prior to the event via email from the presenter and from the "MyAccount" link on the menu bar. Copies of the presentations are included with recorded versions.

    About The Provider: The HR Specialist family of products helps HR professionals quickly resolve their daily challenges. From state-specific employment law to compensation and benefits, our experts give you the HR advice you need to know.

    Whether you're new to HR or an experienced pro - a department of one or 10 - you can trust the practical, plain-English advice from HR Specialist. We'll save you time and headaches by focusing on what you need to know, when you need to know it. That makes you the HR expert your company can rely on and gets you the recognition you deserve.
    More Info: Contact Us For More Information
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