provides Human Resource training on FMLA, COBRA, HIPAA, HRAs (Health Reimbursement Accounts), HSAs (Health Savings Accounts), FLSA, Payroll, Cafeteria Plans, and more through seminars, online training, webcasts, webinars, and audio conferences. Best sellers include FMLA seminars, COBRA seminars, online payroll training, retirement plan training, and HIPAA training.
Course/Product Description

Tough Talks: How To Conduct Difficult Employee Discussions

Date / Time: Recorded
Format: Webinar

Foul language … offensive behavior ... poor work habits … inappropriate attire … tardiness … personal hygiene.

These types of discussions are the most difficult for HR professionals and department managers to have. But most people have never learned how.

Tough Talks will arm you with the words and actions to handle awkward discussions and defuse delicate—and sometimes legally risky—situations. Learn how to sidestep potential embarrassment and conduct clear, direct discussions with employees.

In this 75-minute interactive webinar, you will discover the best approaches to handle employees who:

  • Spread negativity and drive down morale
  • Take excessive smoking breaks
  • Use vulgar or foul language
  • Engage in conduct they don't know is bothering co-workers
  • Have personal hygiene or odor issues
  • Constantly inject religion or politics into the workplace
  • Have been accused of harassing conduct
  • May need discipline but are otherwise solid performers
  • And many, many more

Plus, you'll be able to pose your specific dilemma to the speaker during the interactive Q&A session.

This workshop is the ultimate guide for HR professionals and supervisors who need some guidance on what to say after "Got a minute?" You'll learn practical strategies and dialogue for handling even the most awkward discussions.

Stop taking the path of least resistance and start tackling those sticky issues head-on today.

P.S. Two Early-Bird Bonus Gifts. The first 50 people who sign up for this webinar will receive our best-selling special report, Difficult People at Work, which teaches you how to identify and manage the most challenging personality types. Plus, you'll receive our popular advisory, Overcoming Negativity in the Workplace, a 20-page report full of practical tips for turning any negative attitude around. They're yours free—IF you register today!

P.P.S. Your satisfaction is unconditionally guaranteed. If Tough Talks fails to meet your needs in any way, we will refund 100% of your tuition—no hassles, no questions asked. Your conference materials and Early-Bird Registration Bonuses are yours to keep.

Cannot Attend The Live Presentation?

This presentation is also available in a recorded format, in CD version, as shown in the pricing options below.

About Webcasts / Audio Conferences / Podcasts:

Webcasts, audio conferences, and podcasts are presentations that you attend via the Internet, phone, or mobile device at a specified date and time for "live" versions, or at your convenience for "recorded" and "On-Demand" versions.

The live versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back at work immediately after the session ends!

And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous times and to share it with others in your office.

Handout materials and the phone number for live presentations are made available to you prior to the event via email from the presenter and from the "MyAccount" link on the menu bar. Copies of the presentations are included with recorded versions.

Licenses / Designations / Educational Credits:PHR / SPHR Re-Certification Credits
Alabama: 1.25
Alaska: 1.25
Arizona: 1.25
Arkansas: 1.25
California: 1.25
Colorado: 1.25
Connecticut: 1.25
DC: 1.25
Delaware: 1.25
Florida: 1.25
Georgia: 1.25
Hawaii: 1.25
Idaho: 1.25
Illinois: 1.25
Indiana: 1.25
Iowa: 1.25
Kansas: 1.25
Kentucky: 1.25
Louisiana: 1.25
Maine: 1.25
Maryland: 1.25
Massachusetts: 1.25
Michigan: 1.25
Minnesota: 1.25
Mississippi: 1.25
Missouri: 1.25
Montana: 1.25
Nebraska: 1.25
Nevada: 1.25
New Hampshire: 1.25
New Jersey: 1.25
New Mexico: 1.25
New York: 1.25
North Carolina: 1.25
North Dakota: 1.25
Ohio: 1.25
Oklahoma: 1.25
Oregon: 1.25
Pennsylvania: 1.25
Rhode Island: 1.25
South Carolina: 1.25
South Dakota: 1.25
Tennessee: 1.25
Texas: 1.25
Utah: 1.25
Vermont: 1.25
Virginia: 1.25
Washington: 1.25
West Virginia: 1.25
Wisconsin: 1.25
Wyoming: 1.25
Alberta: 1.25
British Columbia: 1.25
Manitoba: 1.25
New Brunswick: 1.25
Newfoundland and Labrador: 1.25
Northwest Territories: 1.25
Nova Scotia: 1.25
Nunavut: 1.25
Ontario: 1.25
Prince Edward Island: 1.25
Quebec: 1.25
Saskatchewan: 1.25
Yukon: 1.25
Puerto Rico: 1.25
About The Provider: The HR Specialist family of products helps HR professionals quickly resolve their daily challenges. From state-specific employment law to compensation and benefits, our experts give you the HR advice you need to know.

Whether you're new to HR or an experienced pro - a department of one or 10 - you can trust the practical, plain-English advice from HR Specialist. We'll save you time and headaches by focusing on what you need to know, when you need to know it. That makes you the HR expert your company can rely on and gets you the recognition you deserve.
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