Tough Talks: Scripts & Strategies For Difficult Employee Discussions
|Date / Time:
"We need to talk..."
Sexually offensive behavior ... inappropriate attire … tardiness … poor work habits … personal hygiene. Managers and HR professionals are routinely forced to discuss those uncomfortable topics with employees. But most never learned how.
Now you can — with Tough Talks: Scripts &Strategies for Difficult Employee Discussions. This insightful webinar offers realistic sample dialogues to help you sidestep potential awkwardness and conduct clear, direct discussions with employees.
Discover how to use "positive confrontation" to simultaneously protect yourself and your organization, while treating employees with dignity (and boosting your image).
You'll not only learn exactly what to say, but how to say it.
Best of all, your host will be Paul Falcone, the former VP of HR at NBC Universal and the man who literally wrote the book on the subject - 101 Tough Conversations to Have With Employees.
- Part I:
- The "9 Rules of Engagement" for successfully handling employee discussions. You'll want to print out and reread those rules before any important employee talk.
- Using "perception management" in your favor to frame the discussion.
- How the power of guilt can be used to help employees assume responsibility for problems.
- A legally safe script to use when employees want to talk "off the record" about an employee relations issue.
- "New supervisor syndrome" and how you should address new managers differently than experienced ones.
- The 3 practical steps for discussions that stop attitude problems in their tracks.
- Part II:
- Behavioral problems
- Excessive absenteeism
- Patterns of absenteeism
- Personal hygiene
- Disputes among subordinates
- Foul language
- Sexually inappropriate actions
- Time card "mistakes"
This workshop is the ultimate guide for HR professionals and bosses who need some guidance on what to say after "Got a minute?" You'll learn practical strategies and model dialogue for handling even the most awkward discussions.
Stop taking the path of least resistance and start tackling those issues head-on today. It's guaranteed to help you catapult your management and leadership skills to new heights. Sign up for Tough Talks: Scripts &Strategies for Difficult Employee Discussions today!
Cannot Attend The Live Presentation?
This presentation is also available in a recorded format, in CD version, as shown in the pricing options below.
|About Webcasts / Audio Conferences / Podcasts:|
Webcasts, audio conferences, and podcasts are presentations that you
attend via the Internet, phone, or mobile device at a specified date and time for "live" versions, or at your convenience for "recorded" and "On-Demand" versions.
versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without
any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back
at work immediately after the session ends!
And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous
times and to share it with others in your office.
Handout materials and the phone number for live presentations are made available to you prior to the event via email from the
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|Licenses / Designations / Educational Credits:||PHR / SPHR Re-Certification Credits|
All US States: 1.25
All Canadian Provinces: 1.25
All US States: 1.5
All Canadian Provinces: 1.5
|About The Provider:
||The HR Specialist family of products helps HR professionals quickly resolve their daily challenges. From state-specific employment law to compensation and benefits, our experts give you the HR advice you need to know.
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|Keywords For This Course:|
HR, employees, discipline, communication, absenteeism, harassment
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