Tough Talks: Scripts & Strategies For Difficult Employee Discussions
|Date / Time:
"We need to talk..."
Sexually offensive behavior ... inappropriate attire … tardiness … poor work habits … personal hygiene. Managers and HR professionals are routinely forced to discuss those uncomfortable topics with employees. But most never learned how.
Now you can — with Tough Talks: Scripts &Strategies for Difficult Employee Discussions. This insightful webinar offers realistic sample dialogues to help you sidestep potential awkwardness and conduct clear, direct discussions with employees.
Discover how to use "positive confrontation" to simultaneously protect yourself and your organization, while treating employees with dignity (and boosting your image).
You'll not only learn exactly what to say, but how to say it.
Best of all, your host will be Paul Falcone, the former VP of HR at NBC Universal and the man who literally wrote the book on the subject - 101 Tough Conversations to Have With Employees.
- Part I:
- The "9 Rules of Engagement" for successfully handling employee discussions. You'll want to print out and reread those rules before any important employee talk.
- Using "perception management" in your favor to frame the discussion.
- How the power of guilt can be used to help employees assume responsibility for problems.
- A legally safe script to use when employees want to talk "off the record" about an employee relations issue.
- "New supervisor syndrome" and how you should address new managers differently than experienced ones.
- The 3 practical steps for discussions that stop attitude problems in their tracks.
- Part II:
- Behavioral problems
- Excessive absenteeism
- Patterns of absenteeism
- Personal hygiene
- Disputes among subordinates
- Foul language
- Sexually inappropriate actions
- Time card "mistakes"
This workshop is the ultimate guide for HR professionals and bosses who need some guidance on what to say after "Got a minute?" You'll learn practical strategies and model dialogue for handling even the most awkward discussions.
Stop taking the path of least resistance and start tackling those issues head-on today. It's guaranteed to help you catapult your management and leadership skills to new heights. Sign up for Tough Talks: Scripts &Strategies for Difficult Employee Discussions today!
Cannot Attend The Live Presentation?
This presentation is also available in a recorded format, in CD version, as shown in the pricing options below.
|About Webcasts / Audio Conferences / Podcasts:|
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at work immediately after the session ends!
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|Licenses / Designations / Educational Credits:||PHR / SPHR Re-Certification Credits|
All US States: 1.25
All Canadian Provinces: 1.25
All US States: 1.5
All Canadian Provinces: 1.5
|About The Provider:
||The HR Specialist family of products helps HR professionals quickly resolve their daily challenges. From state-specific employment law to compensation and benefits, our experts give you the HR advice you need to know.
Whether you're new to HR or an experienced pro - a department of one or 10 - you can trust the practical, plain-English advice from HR Specialist. We'll save you time and headaches by focusing on what you need to know, when you need to know it. That makes you the HR expert your company can rely on and gets you the recognition you deserve.
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|Keywords For This Course:|
HR, employees, discipline, communication, absenteeism, harassment
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