The Growing Problem Of Workplace Incivility: How To Reduce Rudeness, Encourage Courtesy & Create A More Professional Atmosphere
|Date / Time:
From raunchy reality shows to parent brawls at Little League games, incivility seems to be everywhere – so it's no surprise that rudeness has also invaded the workplace. Squabbling employees, screaming managers, colleagues who never respond to emails, co-workers who send texts while you're talking to them… all these people seem to have forgotten the basic rules of courtesy and respect.
Offensive behavior among colleagues carries a high price, because "civility" at work means more than just good manners. Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems.
Join us for The Growing Problem of Workplace Incivility and in just 75 minutes you will learn to recognize the signs of an incivility epidemic at work, and then discover specific strategies for improving co-worker relationships, turning around a team, or changing an entire organizational culture.
The program will include the following topics:
- Why common courtesy is not so common
- The vicious cycle of disrespect: when rudeness leads to revenge
- 7 warning signs of an incivility problem
- Childish adults: Pouters, screamers &public attackers
- Communication insults: Email bombers, cyberjunkies, &nonresponders
- How incivility hurts productivity and increases turnover
- Why professional adults sometimes act like brats
- Quick Quiz: Taking an honest look in the mirror
- How silent bystanders and wimpy managers encourage offensive behavior
- Dealing with drama: Gossips, snobs &office divas
- How co-workers can learn to have civil conversations about incivility
- Using a "team turnaround" to make your group more collaborative
- Legal hazards: frat boys, closet bigots &sexual predators
- 5-step formula for changing an organizational culture
- Beyond civility: 12 signs of a truly collaborative workplace
You can also ask a specific question directly to Marie McIntyre. And because this is a webinar, there is no limit to the number of colleagues you can invite to sit in on this interactive event.
Join us to find out the strategies you need to turn your office from an uncivil war zone into a collaborative workplace.
Cannot Attend The Live Presentation?
This presentation is also available in a recorded format, in CD version, as shown in the pricing options below.
|About Webcasts / Audio Conferences / Podcasts:|
Webcasts, audio conferences, and podcasts are presentations that you
attend via the Internet, phone, or mobile device at a specified date and time for "live" versions, or at your convenience for "recorded" and "On-Demand" versions.
versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without
any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back
at work immediately after the session ends!
And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous
times and to share it with others in your office.
Handout materials and the phone number for live presentations are made available to you prior to the event via email from the
presenter and from the "MyAccount" link on the menu bar. Copies of the presentations are included with recorded versions.
|Licenses / Designations / Educational Credits:||PACE|
All US States: 1.5
All Canadian Provinces: 1.5
|About The Provider:
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|Keywords For This Course:|
civility, morale, team-building, discipline, staff, courtesy, HR
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