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Course/Product Description
Title:

Conflict Resolution For Supervisors And HR: How To Train Well And Manage Wisely

SKU:WC-1012609
Date / Time: Recorded
Format: Webinar
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Description:

Aside from paper clips, coffee, and copy paper, the most prevalent thing in the workplace is conflict.

In today's difficult economy, employees are feeling the stress. They're being asked to do more with less, take on additional responsibilities, and do everything better, faster, and cheaper. They're facing layoffs, reduced schedules, and pay cuts, and the frustration from not being in control will no doubt rear its ugly head soon enough.

What may start out as a minor scuffle between co-workers can quickly escalate into a full-blown argument - or even worse - if it's not promptly and properly addressed. And this is where your supervisors come into play.

Supervisors are in the trenches and are often the first ones to spot the early stages of a conflict. In fact, 30 to 40 percent of your managers' daily activities are devoted to dealing with conflict. The problem is that many managers aren't exactly sure what they need to do when they find themselves in these uncomfortable situations.

In order to keep your employees safe and happy, and your organization productive and efficient, it's crucial for you to understand how to manage and prevent workplace conflict - and how to train your supervisors.

Participate in this interactive webinar, and you'll learn:

  • Common causes of workplace conflict that supervisors and managers are likely to encounter and how to best handle them
  • How to help supervisors take an active role in resolving workplace conflict
  • Conflict resolution strategies that work and how to tell which method is appropriate given the circumstances
  • Dos and don'ts for resolving conflicts so supervisors and managers don't breed hostility or animosity
  • The building blocks of a solid conflict resolution process
  • And much more!

In just 90 minutes, you'll learn the best practices for managing conflict in the workplace. Register now for this informative event risk-free.

About your presenter:

Di Ann Sanchez, SPHR, is the founder of DAS HR Consulting, LLC, a HUB-Certified firm focused on creative and non-traditional Human Resources programs and services. Ms. Sanchez has more than 25 years of experience, and has held executive Human Resources positions with private and public companies including DFW International Airport, United Natural Foods Inc., the Boeing Commercial Airplane Group, American Airlines, and Delta Technology.

Cannot Attend The Live Presentation?

This presentation is also available in a recorded format, in CD version, as shown in the pricing options below.

About Webcasts / Audio Conferences / Podcasts:

Webcasts, audio conferences, and podcasts are presentations that you attend via the Internet, phone, or mobile device at a specified date and time for "live" versions, or at your convenience for "recorded" and "On-Demand" versions.

The live versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back at work immediately after the session ends!

And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous times and to share it with others in your office.

Handout materials and the phone number for live presentations are made available to you prior to the event via email from the presenter and from the "MyAccount" link on the menu bar. Copies of the presentations are included with recorded versions.

Licenses / Designations / Educational Credits:PHR / SPHR Re-Certification Credits
All US States: 1.5
About The Provider: BLR® is the leader in helping organizations, and their employees, reduce safety, environmental and employment compliance-related legal exposure, stay on the right side of law, and achieve their full potential. We offer best-in-class compliance product and services that includes news, information & analysis, best practice guidance, employee training and turn-key tools delivered in a wide range of formats from online applications, live events and websites to books, CD's, Video, Posters and newsletters geared to all sized organizations and industries.
More Info: Contact Us For More Information
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Keywords For This Course:

Conflict, conflict management, conflict in the workplace, problem employees, difficult conversations, disagreements

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