Workers' Compensation Metrics: Assessing and Reporting on the Success of Your Program
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AgendaWhere to Start?
How to Get There
- The Optimal Program Triad – Three Key Elements of Program Performance
- Tracking Progress Toward an Optimal Program
- Metrics Focused on Program Performance
Where Are We Going From Here?
- From Data to Wisdom: The Hierarchy of Metrics and Decision Making
- Tailoring Your Metrics Program to the Decision Making Needs of Your Audiences
- Appreciating the Unique Nature of Workers' Comp Data
- Creating an Action-Focused Metrics Package
- Understanding the Unique Role of Scorecards and Dashboards
- Crafting Outcomes-Focused Reports
- Developing Program Stewardship Programs and Reporting Packages
Ophelia Galindo, Buck Consultants, LLC
- Principal in the Orange, California office of Buck Consultants, LLC
- National lead of Buck's integrated disability and absence specialty practice
- 25 years of consulting experience in the absence management specialty
- Provides expertise and leadership across the spectrum of absence-related issues, including leave of absence, occupational and nonoccupational time-off programs and disability plans
- Worked extensively in designing time-off and disability plans, establishing integrated programs and creating innovative metrics and reporting tools to demonstrate the impact of absenteeism and disability
- bio info
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