HRTrainingCenter.com provides Human Resource training on FMLA, COBRA, HIPAA, HRAs (Health Reimbursement Accounts), HSAs (Health Savings Accounts), FLSA, Payroll, Cafeteria Plans, and more through seminars, online training, webcasts, webinars, and audio conferences. Best sellers include FMLA seminars, COBRA seminars, online payroll training, retirement plan training, and HIPAA training.
Course/Product Description
Title:

Communicating With Tact And Diplomacy

SKU:WC-1013048
Date / Time: Recorded
Format: Webinar
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Description:

Communication is probably the most important part of your job. Do it well, and your career takes off, your peers respect you, and day-to-day interactions are easier.

We're all creatures of habit to a large extent, and often those habits make us speak without thinking about the impact our messages may have on those who receive them. We've all said things we wish we could take back, but that's like trying to un-ring a bell: Once you've said it, there's no turning back.

Join us and you'll learn:

  • How silence can be used as an effective communication tool
  • How sloppy word choice can undermine your credibility
  • Different ways to respond to someone who's attacking you verbally
  • A simple exercise to gain more assertiveness
  • How to minimize interruptions with grace
  • Just say "no" and mean it
  • What it means to "double-bind" a statement — are you guilty?
  • When to say "thank you" and why this is so important
  • How to determine if you're a poor listener
  • Handling the anger of others

Don't let verbal and visual miscues ruin your career. Join us December 6 for Communicating With Tact and Diplomacy.

Cannot Attend The Live Presentation?

This presentation is also available in a recorded format, in CD version, as shown in the pricing options below.

About Webcasts / Audio Conferences / Podcasts:

Webcasts, audio conferences, and podcasts are presentations that you attend via the Internet, phone, or mobile device at a specified date and time for "live" versions, or at your convenience for "recorded" and "On-Demand" versions.

The live versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back at work immediately after the session ends!

And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous times and to share it with others in your office.

Handout materials and the phone number for live presentations are made available to you prior to the event via email from the presenter and from the "MyAccount" link on the menu bar. Copies of the presentations are included with recorded versions.

Licenses / Designations / Educational Credits:PACE
All US States: 1.5
All Canadian Provinces: 1.5
About The Provider: The HR Specialist family of products helps HR professionals quickly resolve their daily challenges. From state-specific employment law to compensation and benefits, our experts give you the HR advice you need to know.

Whether you're new to HR or an experienced pro - a department of one or 10 - you can trust the practical, plain-English advice from HR Specialist. We'll save you time and headaches by focusing on what you need to know, when you need to know it. That makes you the HR expert your company can rely on and gets you the recognition you deserve.
More Info: Contact Us For More Information
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Keywords For This Course:

communication, leadership, managing, performance, reviews, interruptions, negotiation, tact, diplomacy

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