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Course/Product Description
Title:

Suddenly A Supervisor: Surefire Tactics To Shape New Managers Into Star Leaders

SKU:WC-1021553
Date / Time: Recorded
Format: Webinar
Description:

New supervisors can have difficulty moving from individual contributors to management. They may feel uneasy about their new duties and unsure on how to improve their skills.

It's up to you to provide them with the leadership, delegation, and morale-boosting tools they need to help keep turnover low and positively impact your organization’s bottom line.

With employee job satisfaction at an all-time low, the time is now for managers to energize and engage their teams!

Do your part to help new managers artfully master difficult conversations with new subordinates and to keep the productivity train chugging along. Join us when Mary Anne Kennedy, principal consultant of MAKHR Consulting, LLC, will offer practical tips and guidelines on how to best identify and train new supervisors and managers.

Learning Objectives

  • Common mistakes new supervisors make, and how to help your managers avoid them
  • Key traits great supervisors possess, and how to groom them to reach their inner star potential
  • Effective listening skills new managers must possess
  • How supervisors should respond to workplace conflict
  • How to successfully transition your managers from the role of “doer” to “delegator,” and effectively keep tabs on subordinates’ progress without becoming a dreaded micro-manager
  • The frontline danger supervisors may pose to the organization and themselves if they don’t know their compliance obligations
  • A step-by-step guide for helping your new supervisors handle complaints about internal conflicts among coworkers, alleged harassment, and other touchy issues
  • How to identify areas where new supervisors need improvement
About Your Presenter

Mary Anne Kennedy
Principal Consultant
MAKHR Consulting, LLC

Mary Anne Kennedy is the SVP of HR & GM for Yusen Logistics (Americas). Ms. Kennedy has held a variety of HR leadership roles in Fortune 100 and 500 companies including Bristol Myers Squibb and Herman Miller high-end office furniture. She is the author of “Finding the Right Job, a Step by Step Approach.”

Ms. Kennedy is a sought-after speaker on a variety of HR topics, including: coaching and mentoring, succession planning, performance management, reward and recognition programs, and career coaching. Ms. Kennedy holds a Bachelor’s Degree in Social Science and has certifications in MBTI administration and DDI behavior-based interviewing.

About Webcasts / Audio Conferences / Podcasts:

Webcasts, audio conferences, and podcasts are presentations that you attend via the Internet, phone, or mobile device at a specified date and time for "live" versions, or at your convenience for "recorded" and "On-Demand" versions.

The live versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back at work immediately after the session ends!

And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous times and to share it with others in your office.

Handout materials and the phone number for live presentations are made available to you prior to the event via email from the presenter and from the "MyAccount" link on the menu bar. Copies of the presentations are included with recorded versions.

Licenses / Designations / Educational Credits:PHR / SPHR Re-Certification Credits
All US States: 1.5
About The Provider: BLR® is the leader in helping organizations, and their employees, reduce safety, environmental and employment compliance-related legal exposure, stay on the right side of law, and achieve their full potential. We offer best-in-class compliance product and services that includes news, information & analysis, best practice guidance, employee training and turn-key tools delivered in a wide range of formats from online applications, live events and websites to books, CD's, Video, Posters and newsletters geared to all sized organizations and industries.
More Info: Contact Us For More Information
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Keywords For This Course:

management, HR management, supervisors

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