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Course/Product Description
Title:

12 Results-Oriented Communication Strategies

SKU:WT-1000921
Format: Webinar
Description:

12 Results-Oriented Communication Strategies

Good communication is basic in concept, but often challenging in practice. The easy part is to say what you mean as concisely and directly as possible.

The hard part is making sure what you say is to the point, and clearly understood. Communicating with your employees is not rocket science, but the more you know about communication strategies, the more productive and engaged employees will be.

For instance, have you ever felt the least bit out of touch with your employees, or witnessed others in leadership roles miss the point when communicating with their teams? Do you ever suspect that the cause of lower productivity, dwindling morale, and higher than reasonable employee turnover could be related to breakdowns in communication?

Bottom line, you and your employees are the two sides of the communication equation. Outstanding communication with employees should be the heartbeat of your department, team, and organization, and this training session can help improve communication in your organization.

Learning Objectives

By attending this training session, you and/or your team will learn 12 results-oriented communication skills for keeping your employees informed and mindful of the priorities and actions needed to help them achieve long-term success in an ever changing workplace environment. Highlights include how to:

  • Develop an effective communication strategy that provides relevant information
  • Foster healthy communication, trust, and understanding even if you are not an extrovert by playing to your strengths and mitigating your weaknesses
  • Communicate within the change process by focusing on the transition from current practice to the future's "new normal"
  • Use telecommuting to strengthen morale and maintain productivity without becoming disconnected from your staff
  • Communicate during times of disagreement and conflict without confusing the issue with information that is not relevant
  • Lead your team with frequent communication to let them know you have a handle on the problem
  • Assure that the delivery of your message is as important as the message itself
  • Evaluate your current state of emotion. If you are angry, tired, upset, or depressed, it will be reflected in your communication
  • Prevent morale from suffering through solid communication practices despite economic uncertainty
  • Learn how to delegate effectively. It gives you more free time and effective delegation will make your employees feel as if they are learning and growing

About Your Speaker

Carol Hacker is a celebrated speaker and author who is nationally recognized as a "high-content presenter who motivates". Carol teaches her audiences how to build profitability through winning teams, productivity, employee competence, and a commitment to excellence.

As the author of over 400 published articles, 14 books, and scores of audio CDs, her conference attendees number in the hundreds of thousands. She presents more than 100 programs every year on recruiting, retention, leading a multigenerational workforce, team building, performance evaluation, motivation, change management and more.

PHR / SPHR Credits!

This program has been approved for 1.5 recertification credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI's criteria to be pre-approved for recertification credit.

Licenses / Designations / Educational Credits:PHR / SPHR Re-Certification Credits
All US States: 1.5

SHRM Certification Credits
All US States: 1.5
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Price: $239.00
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