How To Communicate Assertively To Exude Confidence And Competence
A lot of HR Generalists and Managers have been thrown into HR without having had the proper managerial development and are often challenged in how to manage difficult conversations, particularly with senior leaders and business owners.
Being skilled in how to communicate assertively and effectively requires knowing how to work with key stakeholders to avoid being simply overruled in meetings and collaborative discussions. It also requires knowing when and how to assert yourself in meetings, in one-on-one discussions with key decision makers, and in settings that require you to influence outcomes, as well as knowing how to establish some personal and professional boundaries to avoid impacts to work/life balance and professional burnout.
In this training session from an HR veteran with 25 years experience, you and/or your managers and supervisors will learn best practices for interacting with - and influencing – direct reports, department heads, and senior leaders. You'll also learn some tips for maximizing your work/life balance!
About Your Speaker
- Distinguish the difference between aggressiveness, assertiveness—and passive aggressiveness and how to stay in the “assertive-zone”
- Recognize tone of voice mistakes that cause others to question your competence—and how to make an immediate shift to exude confidence
- Identify the difference in how the genders communicate so you can be more effective in both verbal and non-verbal body language
Learn to change the way you manage one-on-one interactions and brief encounters with leaders and key stakeholders so you are memorable vs. forgettable
- Be able to construct personal and professional boundaries to diplomatically push back on tasks and work assignments that HR doesn’t need to own
- Best practices for handling meeting conflicts more skillfully, especially with individuals who may try to discredit you in front of the boss
Natalie Ivey is President and CEO of Results Performance Consulting, Inc., a firm specializing in leadership and employee development training and continuing education programs for the HR profession.
Ms. Ivey is an author and a national public speaker with more than two decades of leadership and HR management experience with Fortune 500 organizations. She is a member of the Society for Human Resource Management and holds the Senior Professional in Human Resources certification (SPHR). Ms. Ivey is a nationally-known speaker on a variety of topics within the HR profession and is known for her "tell-it-like-it-is", direct approach to teaching HR education.
Ms. Ivey routinely works with individuals, small businesses, and larger corporations to address destructive leadership behaviors and organizational dysfunction. She designs customized training programs to help employers correct poor behaviors, minimize legal exposure, and improve performance and profitability.PHR / SPHR Credits
This program has been approved for 1.5 re-certification credit hours through the HR Certification Institute. For more information about certification or re-certification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program; it means that this program has met HRCI’s criteria to be pre-approved for re-certification credit.
|Licenses / Designations / Educational Credits:||PHR / SPHR Re-Certification Credits|
All US States: 1.5
|About The Provider:
||The Industry Calendar creates and sells webinars, audio conferences, and seminars for busy business professionals.
We've done the work of listing the important, don't-miss events in one convenient location so you can quickly and easily view and register for upcoming events. Simply click on a course title or search by specific industry to get started!
||Contact Us For More Information
||Share on Facebook
Share on Twitter
Share on Google+
|Currently Scheduled Dates For This Webcast|
|How To Communicate Assertively To Exude Confidence And Competence ||11/2/2016||$239.00||
How To Write Clear, Concise, And Compliant Job Descriptions
Garnishments, Child Support Orders and Other Levies
Internal Investigations Certificate Program
How To Drive HR Strategy
How To Get Your Managers To Cooperate With HR
Dealing with Difficult People
HR′s Guide To Medical Marijuana In The Workplace
Personnel Records: What To Keep, What To Toss
Creative - And Free - Ways To Use LinkedIn As A Recruiting Tool
Certificate Program For HR Generalists
Basics Of OSHA Recordkeeping
IRS Rules For Travel Pay
IRS Rules For Work Visas
How to Supervise People Seminar
Certificate Program In FMLA &ADA Compliance
The Essentials Of HR Law