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Course/Product Description
Title:

How To Get Good Results From Bad Behavior

SKU:WT-1006103
Format: Webinar
Description:

How To Get Good Results From Bad Behavior

Dealing with employees who exhibit bad behavior in the workplace can be frustrating and time-consuming, but it’s a problem that exists in many organizations.

Attend this informative audio conference and learn key strategies for getting good results from bad behavior. You will learn best practices for identifying the underlying causes of bad behaviors in the workplace, tips for recognizing dysfunctional communications and behaviors between managers and employees that perpetuate problem behaviors, and the various factors that lead to behavioral problems in the workplace.

Bottom line, you’ll learn practical strategies for turning them around for positive results. This includes how to bring about positive changes that will allow you to spend less time dealing with excuses, whining, constant complaining, and the negative impact problem behaviors can have on the workplace as a whole.

Of course, another important aspect of this topic lies with recognizing when improvement isn’t likely to occur. As such, you will learn tips for recognizing when a person’s bad behavior is problem may be one that isn’t going to be resolved so you can make informed decisions in the best overall interest of your organization.

Learning Objectives:

  • How to recognize ineffective communication patterns between management and employees that perpetuate problem behaviors
  • Understanding the importance of consistency and follow-through regarding consequences for inappropriate behavior to help prevent ongoing problems
  • Strategies for determining underlying causes of negative employee behaviors
  • Practical tips and advice for communicating effectively with employees who exhibit behavior problems, focused on the end goal of improving results and performance
  • How to focus discussions on performance factors to clarify behavioral and skill expectations for employees
  • What you can do to change things for the better when possible, and how to recognize when positive change isn’t possible
  • Guidance regarding difficult decisions that sometimes have to be made when employees continue to exhibit problem workplace behaviors
About Your Speaker

Mary G. White, M.A., SPHR, SHRM-SCP is co-founder of MTI Business Solutions, a business consulting and corporate training firm based in Mobile, Alabama and working with clients throughout the U.S. Mary specializes in HR, management and public relations training and consulting services. MTI also offers website development, digital marketing and database development/management services.

Mary specializes in soft skill employee development classes, and has extensive experience facilitating training in areas related to human resources, communication, customer service, management, leadership, public relations and more. She provides a management and HR consulting services to a wide variety of clients, teaches SHRM-SP/SCP certification preparation courses and is a frequent speaker at conferences and association meetings nationwide.

Mary is the author of 101 Human Resource Management Tips and 101 Successful PR Campaign Tips in the LifeTips book series and also works as a writer, editor, “HR Matters” blogger and social networking specialist with LoveToKnow.com. Her professional background includes extensive experience in operations management, HR, training design & development and marketing.

HRCI Credits

This program has been approved for 1.5 re-certification credit hours for HRCI's PHR and SPHR designations through the HR Certification Institute. For more information about certification or re-certification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCIs criteria to be pre-approved for re-certification credit.

SHRM Professional Development Credits

This program is valid for 1.5 Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP designations. For more information about certification or re-certification, please visit www.shrmcertification.org.

Licenses / Designations / Educational Credits:PHR / SPHR Re-Certification Credits
All US States: 1.5

SHRM PDC's
All US States: 1.5
About The Provider: The Industry Calendar creates and sells webinars, audio conferences, and seminars for busy business professionals.

For over ten years we've done the work of listing the important, don't-miss events in one convenient location so you can quickly and easily learn about key training topics that keep you up-to-date on trends and best practices, all while helping to keep you in compliance with the various rules and regulations affecting your organization.
Price: $239.00
More Info: Contact Us For More Information

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