Claims Management Techniques in Workers' Compensation Cases

Webinar: ID# 1018040
Recorded CD
About This Course:
The aftermath of a workplace accident produces difficult and costly ramifications for management personnel in all businesses and industries. Many parties are involved in every aspect of a claim, including your insurance carrier or servicing agent and counsel, but each of them has to be dealt with in a very different manner.

Learn how to successfully investigate an accident and use this information to communicate with these parties, as well as gain the necessary tools to effectively address the numerous and complex issues that arise after an on-the-job injury.


Accident Investigation
  • What Constitutes Notice of Injury?
  • Documentation and Witness Preservation
  • Assessment of Allegations: Does This Make Sense?
Interaction With Insurance Carrier or Servicing Agent
  • What Information Does Your Claims Representative Need?
  • Who Is in Charge of the Case?
  • Appropriate and Inappropriate Input
Interaction With Counsel
  • Ethical Considerations: Communication With the Represented Employee
  • Communication With Defense Counsel: Whose Lawyer Is It?
Post-Injury Re-Employment
  • The Good - Mitigation of Loss
  • The Bad - Risks Inherent With Re-Employing the Injured Worker
  • The Ugly - Subsequent Accident and Employee Morale
Managing the Managers
  • Education and Training
  • Management Culture
About The Presentes

Zachary M. Rubinich
  • Partner in the Philadelphia office of Rawle & Henderson, LLP
  • Focuses on the defense of insurance carriers, self-insured entities and third-party administrators against workers’ compensation claims in Pennsylvania
  • Based on his extensive experience, the Pennsylvania Bar Association Workers’ Compensation Law Section has certified him as specialist in the practice of workers’ compensation law
  • Handled all aspects of litigation before workers’ compensation judges, the Workers’ Compensation Appeal Board, the Commonwealth Court and the Pennsylvania Supreme Court
  • Routinely counsels employers, insurance carriers and third-party administrators on claims management, workplace safety, return-to-work programs, employment practices and risk management
  • Recently selected as vice-chair of the American Bar Association’s Tort Trial and Insurance Practice (TIPS) Workers’ Compensation and Employers’ Liability Law Committee for 2015-2016
  • Preeminently rates in the Martindale-Hubbell Law Directory and has been selected as a Pennsylvania Rising Star by Super Lawyers, 2010 to 2014
  • J.D. degree, Widener University School of Law; B.A. degree in political science and government, Lycoming College
Claims Management Techniques in Workers' Compensation Cases
Available on CD format
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