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Course Details

Coaching Skills For HR Professionals

coaching-skills-for-hr-professionals
Webinar: ID# 1015372
Recorded On-Demand
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About This Course:
In this training session, you will learn how to effectively master the mindset of a coach, establish coaching objectives, measure performance, deliver critical feedback without bruising egos, and implement an appropriate reward system.

Learning Objectives:

Highlights of this high-content audio conference include how to:

  • Conduct a performance improvement session with the goal of helping the employee make needed changes
  • Temper premature criticism before it leads to having to discipline and what to do when you have no choice but to do so
  • Rate your effectiveness as a coach even when you manage from the sidelines
  • Meet the challenges of coaching head-on, despite difficult workplace issues
  • Deliver high-impact feedback so that your employees can correct problems before they become bad habits
  • Address problems and provide coaching for each of three levels of performers – super stars, average performers, and below average performers
  • Not give up on an employee even when you feel like there is no hope
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