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Communication Skills For Women Agenda

communication-skills-for-women
Seminar: ID# 1003607

This course is available in both in-person and video conference formats.

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Agenda

Speaking up and getting heard
  • A matter of timing: when you're most likely to be heard and when it's better to hold your tongue
  • Crucial differences in the ways men and women communicate — and how to use this awareness to get more respect
  • The simple secret of creating immediate rapport
  • How taking yourself seriously affects the way others see you … and specific ways to demonstrate your own self-respect
  • Tips for gently redefining relationships with your coworkers so they know where you stand and how you want to be treated
  • A way to make requests that actually encourages people to cooperate with you
Moving from self-consciousness to self-confidence
  • Ways to mentally prepare for a difficult confrontation … an all-important presentation … or a high-powered meeting
  • Courage-builders to help you face high-stakes situations and difficult people
  • Specific techniques that enable you to keep your composure when you feel yourself losing control
  • How to listen (and respond) to what people mean, not what they say
Setting limits without making enemies
  • What to do when you're ignored or interrupted (so you don't get flustered and do get results)
  • How to criticize others in a way that minimizes resentment and defensiveness
  • When you're being criticized: how to stay open to the message without overreacting or being "hurt"
  • Ways to respond to intimidation or bullying
  • Empathy: your secret weapon for defusing a hothead
  • How to say "no" in a way people respect
  • What to do when people don't respect your limits
  • Specific techniques for dealing with lying, guilt trips, and unreasonable requests
  • How to avoid inconsistent behaviors that make it harder for you to set limits the next time
Gaining visibility and getting ahead
  • 5 steps that help you manage the stress of speaking in groups
  • How to be an "active player" and contribute during meetings
  • When you want to sell your point of view: how to make your idea their idea
  • How to react to a challenge so you come across even stronger
  • A quick and simple way to get over your fear of speaking up
  • How to use conflicts to build stronger relationships
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Communication Skills For Women
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HR Training Center 5755 North Point Parkway Suite 227 Alpharetta, GA 30022 770-410-1219 support@HRTrainingCenter.com
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