Effective Exit Interviews

Webinar: ID# 1021666
Recorded CD
About This Course:
Most employers are looking for ways to improve employee engagement, attract new employees and retain the ones they have. But how can you improve if you don't know what's important to employees and why they are leaving?

Implemented properly, a good exit interview program can provide an employer with a host of valuable information that can be used to improve its employee relations and HR function.

This webinar will discuss some of the most common goals of an exit interview program, as well as common program design and logistics issues. You will also learn what to do with the information gathered in the exit interview process to ensure you get the most value from your program.


What Is an Exit Interview and Why Do One?
  • Identifying Reasons for Turnover
  • Ideas to Become a Better Employer
  • Uncovering Hidden Employee Relations Problems and Legal Issues
Exit Interview Program Design and Logistics
  • Who to Interview - Resignations, Terminations, Layoffs
  • When to Conduct the Interview
  • Paper, Electronic or Face-to-Face
  • Confidentiality Issues
  • Designing Exit Interview Questions
  • Ideas for Increasing Participation
Now What? Reporting and Using the Data
  • What to Report
  • Identifying and Addressing Trends
  • Dealing With Problems and Legal Issues
About The Presenter

James F. Olney, J.D.
  • Attorney and senior human resources consultant with Associated Financial Group, LLC
  • More than 20 years suing and now advising employers on liability, risk assessment, people management, human resources, employment law and benefits compliance issues
  • Sought after trainer for multiple professional sports teams on harassment and leadership concepts
  • Long time presenter and course instructor for the University of Minnesota‚Äôs College of Continuing Education on HR, leadership and compliance topics
  • Provides advice and training to employers in all 50 states
Effective Exit Interviews
Available on CD format
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