Establishing Performance Standards: What Standards Work Best for You?

Online Course: ID# 1001343
About This Course:
Conducting performance appraisals is one of a manager’s least favorite activities. They are lengthy, time-consuming, and can be very frustrating at times. The benefits, however, are enormous. If done properly, performance appraisals can help the company and the employee increase satisfaction, productivity, and professional growth.

This course provides step-by-step instructions on how to help your employees define their goals, develop effective work plans, and improve their overall performance standards.

Target Audience
Managers/Supervisors/Risk Management & HR Professionals

Time To Complete
90 minutes

To help managers and supervisors understand the performance appraisal process so they can better assist employees in defining goals, establishing work plans, and improving overall work performance.

Learning Objectives

After completing this course, the learner will be able to:
  • Distinguish performance goals from standards
  • Describe the three stages of the performance management appraisal process
  • Identify the three rating methods of a performance appraisal system (category, comparative, and special methods) and give examples for each
  • Recount the steps taken when reviewing the performance appraisal with the employee
  • List the most prevalent errors that can occur when conducting a performance appraisal; and
  • Identify obstacles that can arise when completing a performance appraisal.

Topics Covered

1. What is the Performance Management Process?
  • Purpose
  • Stages
2. What is a Performance Appraisal?
  • Purpose
  • Rating Methods
  • Review Process
  • Common Errors and Pitfalls
Forms Included
  • Performance Appraisal Form
  • Performance Management Policy and Procedures
  • Sample Work Plan
We are so confident that you will love the convenience of our online training and the quality of our content that we offer you a money back guarantee within 90 days of purchase of any individual course* or suite** if you are not satisfied with the product.


HR Certification Institute

This program has been approved for 1.50 recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, visit the HR Certification Institute homepage at

(The use of this seal is not an endorsement by the HR Certification Institute of the quality of this program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.)

The State Bar of Georgia

The State Bar of Georgia has accredited this course for 1.50 hours of Regular CLE credits, including 1.0 Ethics. For more information about CLE credits, visit The State Bar of Georgia homepage at
Establishing Performance Standards: What Standards Work Best for You?
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