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Workers' Compensation Metrics: Assessing and Reporting on the Success of Your Program

Date: Recorded
Agenda

    Where to Start?

    • The Optimal Program Triad – Three Key Elements of Program Performance
    • Tracking Progress Toward an Optimal Program
    • Metrics Focused on Program Performance
    How to Get There

    • From Data to Wisdom: The Hierarchy of Metrics and Decision Making
    • Tailoring Your Metrics Program to the Decision Making Needs of Your Audiences
    • Appreciating the Unique Nature of Workers' Comp Data
    Where Are We Going From Here?

    • Creating an Action-Focused Metrics Package
    • Understanding the Unique Role of Scorecards and Dashboards
    • Crafting Outcomes-Focused Reports
    • Developing Program Stewardship Programs and Reporting Packages
    Faculty

    Ophelia Galindo, Buck Consultants, LLC

    • Principal in the Orange, California office of Buck Consultants, LLC
    • National lead of Buck's integrated disability and absence specialty practice
    • 25 years of consulting experience in the absence management specialty
    • Provides expertise and leadership across the spectrum of absence-related issues, including leave of absence, occupational and nonoccupational time-off programs and disability plans
    • Worked extensively in designing time-off and disability plans, establishing integrated programs and creating innovative metrics and reporting tools to demonstrate the impact of absenteeism and disability
    • bio info

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    Workers' Compensation Metrics: Assessing and Reporting on the Success of Your Program
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