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Behavioral-Based Interviewing

Webinar: ID# 1015050
Recorded CD
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About This Course:
The recruitment/selection process is a key component of a company's overall human resource strategy. It is the opportunity to match demonstrated capability to the candidate's specific knowledge, skills, attributes or competencies and to determine how they fit the company's existing need.

To ensure you are being highly efficient in the utilization of your people resource, you need to make sure that your selection process is as crisp, exact and precise as possible. Every open position is an opportunity to assess the position's link to your overall business needs and plans.

The interview process, by nature, is filled with potential challenges, not the least of which is hiring someone who is not the best match for the job. Utilizing an approach known as behavior- based interviewing should lead to better selection of employees and therefore reduce costs associated with turnover.

Agenda

What Behavior-Based Interviewing Is and Isn't All About
Costs Associated With Turnover
Preparing, Conducting and Wrapping up the Interview Process
Identifying Critical Job Requirements
Developing Behavior-Based Questions That Are Open-Ended, Legally Positioned, Drawn From the List of Prioritized Job Requirements and Structured to Obtain a Response That Speaks to Past Behavior
Learn the Formula for Writing High Quality Behavior-Based Questions
What Is Legal to Ask When Interviewing
Interview Worksheet on Technical Skills and Core Competencies
How to Build an Environment for a Successful Interview
Post-Interview Actions
About The Presenters

Rose U. Miller, SPHR
  • Owner of Pinnacle Human Resources, LLC
  • Human Resources professional for more than 20 years, her expertise is human resources consulting
  • Providing strategic HR support and expert HR best practices she helps clients reduce costs and focus on their core business
  • Offers clients customized solutions that fit any size company
  • Practice includes HR audits, employee handbook preparation, on-site and off-site HR support services, training, employee performance programs, talent acquisition services and alignment of people to fit corporate initiatives
  • Has overseen the growth of Pinnacle Human Resources and was formerly the Managing Partner of Bonadio SourceHR and DR Human Resources
  • Her company continues to offer HR solutions and valued-added services to clients with a local, state-wide, national and global presence
  • Clients count on Pinnacle HR for professional guidance on employee conflicts, performance management and HR Best Practices. In an environment that has become increasingly complex in terms of legal and regulatory compliance issues, clients are finding it more and more important to utilize Human Resources consultants on a regular basis
  • B.S. degree in organizational behavior, Lesley University; senior professional in HR certification, HR Certification Institute
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Behavioral-Based Interviewing
Available on CD format
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