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The Power of Stay Interviews

Webinar: ID# 1015208
Recorded CD
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About This Course:
Learn how to conduct stay interviews and keep your most talented employees. CEOs say their greatest concern is talent, yet companies continue to fail to increase engagement scores and retain their best performers. The simply-stated reason why is because executives rely on exit and engagement surveys to identify issues and then solve them with employee programs. Ultimately all companies must learn that employees make decisions to stay or leave and to engage or disengage because of their immediate supervisors.

This webinar will introduce the power of stay interviews, the incredibly effective solution to employee engagement and retention. It will be facilitated by Richard Finnegan, the writer of a book with the same title that has been the top-selling book published by the Society for Human Resources Management for the past two years. You will learn the data and concepts they need to implement stay interviews in their organizations in order to improve employee engagement, retention, and most importantly productivity in their organizations.

Agenda

Turnover and Disengagement Are on the Rise
  • Bureau of Labor Statistics' Report on Turnover Trends
  • Gallup, Bersin, and Other Studies on Engagement and Its Costs
  • The False Promise of Engagement and Exit Surveys
The Rethinking Retention Model™
  • The Power of Leaders on All Levels to Improve Engagement and Retention
  • Specific Roles for Executives, Leaders, and HR to Improve Engagement and Retention
  • Accountability vs. Programs
The Most Essential Leadership Skill for Retaining and Engaging Is Trust
  • Google®, Fortune Top 100, and the Power of Trust
  • Three Essential Leader Skills to Build Trust
Stay Interviews Connect All the Dots
  • Stay Interviews Must Be Implemented as a Process Including Cascading From the Top, Conducted by Supervisors vs. HR, Separated From Performance Discussions, Scheduled and Conducted on Time, and Include Each Leader Forecasting How Long Each Employee Will Stay
  • Leaders Must Learn Essential Stay Interview Skills Including Listening, Taking Notes, Probing and Taking Responsibility
About The Presenters

Richard P. Finnegan
  • CEO of C-Suite Analytics, which helps organizations improve engagement and retention, including one solution that guarantees turnover will decrease 20% in the first year or funds are returned
  • Experience includes solving turnover and engagement in Siberian banks, African gold mines, multinational corporations in China, and for the CIA
  • Wrote, The Power of Stay Interviews for Engagement and Retention, which is the top-selling SHRM-published book in history; also wrote, Rethinking Retention in Good Times and Bad, which was excerpted by BusinessWeek which said “Finnegan offers fresh thinking for solving the turnover problem in any economy”
  • His new books in the first quarter of 2015 include The Stay Interview: A Manager’s Guide to Keeping the Best and Brightest, to be published in over 20 languages, and HR’s Greatest Challenge: Driving the C-Suite to Improve Employee Engagement and Retention
  • Humorous and insightful speaker for conference and corporate events
  • Lives in Orlando, Florida, where The Orlando Sentinel newspaper published an editorial recognizing him for his extensive donations of professional services to nonprofit organizations
  • Bachelor's and graduate degrees, The Pennsylvania State University
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The Power of Stay Interviews
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