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Developing a Sound HR Metrics System

Webinar: ID# 1015810
Recorded CD
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About This Course:
Does your organization's HR metrics/analytics system fall short of expectations? How can we effectively measure the value that our employees bring to our organizations? How do we measure the effectiveness of our human resources department?

Utilizing proper metrics and benchmarking can provide the answers to these questions. Learn the importance of demonstrating HR's value to the organization, ways to avoid pitfalls in HR metric systems and how to align HR programs with business needs. This topic will distinguish between different types of data and measures, and show you ways to communicate HR metrics to the organization.

Agenda

Overview of HR Metrics and Analytics
  • Basic Measurement Concepts and Terms
  • Importance of Demonstrating Value to the Organization
What to Measure
  • Types of Measurements
  • Identify What Should Be Measured
  • Making the Business Case
Data Collection
  • Sources of Data
  • Who Collects the Data
Measurement Issues
  • Customize vs. Standardize
  • Number of Measures
  • Statisticians
Communication Issues
  • Identify Stakeholders
  • Communication Strategies
About The Presenters

Paula H. Harvey, M.B.A., SHRM-SCP, SPHR, GPHR, ASC
  • Strategic Global Human Resources professional
  • Professional experience has spanned more than 28 years
  • Multilingual and has spoken to both global and national audiences on many subjects in the Human Resources and Safety fields
  • Worked in a wide variety of industries including construction products, manufacturing, distribution, retail, engineering services, furniture and steel fabrication
  • Active member of SHRM serving as the 2014-2015 NCSHRM Director-Emeritus, past Membership Advisory Council (MAC) Representative, and past-president of two SHRM chapters
  • Honored with the NCSHRM Humanitarian of the Year in 2014, NCSHRM HR Professional of the Year in 2005, and the 2009 HR Consultant of the Year awards
  • Inducted in 2012 to the NCSHRM HR Hall of Fame
  • Global and nationally certified HR and Safety Professional and instructs at many institutions of higher learning
  • M.B.A. degree, with a concentration in human resource management, UNC Charlotte; B.B.A. degree in international marketing and operations management, University of Texas at Austin
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Developing a Sound HR Metrics System
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