Suddenly A Supervisor: Surefire Tactics To Shape New Managers Into Star Leaders

About This Course:
New supervisors can have difficulty moving from individual contributors to management. They may feel uneasy about their new duties and unsure on how to improve their skills.

It's up to you to provide them with the leadership, delegation, and morale-boosting tools they need to help keep turnover low and positively impact your organization’s bottom line.

With employee job satisfaction at an all-time low, the time is now for managers to energize and engage their teams!

Do your part to help new managers artfully master difficult conversations with new subordinates and to keep the productivity train chugging along. Join us when Mary Anne Kennedy, principal consultant of MAKHR Consulting, LLC, will offer practical tips and guidelines on how to best identify and train new supervisors and managers.

Learning Objectives
  • Common mistakes new supervisors make, and how to help your managers avoid them
  • Key traits great supervisors possess, and how to groom them to reach their inner star potential
  • Effective listening skills new managers must possess
  • How supervisors should respond to workplace conflict
  • How to successfully transition your managers from the role of “doer” to “delegator,” and effectively keep tabs on subordinates’ progress without becoming a dreaded micro-manager
  • The frontline danger supervisors may pose to the organization and themselves if they don’t know their compliance obligations
  • A step-by-step guide for helping your new supervisors handle complaints about internal conflicts among coworkers, alleged harassment, and other touchy issues
  • How to identify areas where new supervisors need improvement
About Your Presenter

Mary Anne Kennedy
Principal Consultant
MAKHR Consulting, LLC

Mary Anne Kennedy is the SVP of HR & GM for Yusen Logistics (Americas). Ms. Kennedy has held a variety of HR leadership roles in Fortune 100 and 500 companies including Bristol Myers Squibb and Herman Miller high-end office furniture. She is the author of “Finding the Right Job, a Step by Step Approach.”

Ms. Kennedy is a sought-after speaker on a variety of HR topics, including: coaching and mentoring, succession planning, performance management, reward and recognition programs, and career coaching. Ms. Kennedy holds a Bachelor’s Degree in Social Science and has certifications in MBTI administration and DDI behavior-based interviewing.
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