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California Workplace Investigations From Complaint To Closure: A Step-By-Step Guide For HR

Webinar: ID# 1023416
Recorded On-Demand
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About This Course:
HR is legally required to thoroughly investigate every complaint of unlawful conduct that crosses your desk, whether it’s serious or laughable.

And while you need to investigate in a timely manner, you run the risk of cutting some key corners if you act too quickly. At the same time, you want to limit the liability of keeping the guilty party on your payroll.

The secret to conducting a successful inquiry is to get your complete investigation plan in place before the complaint ever hits your desk—because as you well know, in HR it’s never a question of if, but when.

Join us to get up to speed on how to conduct efficient, effective, legally compliant workplace investigations here in California. Attorney Miranda Watkins will walk you through regulations specific to the state and offer practical strategies for navigating this tricky process.

Learning Objectives:
  • What to do first when an employee comes to you with a complaint or allegation
  • How to handle those common requests for “complete confidentiality” and “I don’t want you to do anything about this, but…”
  • What you should and shouldn’t do before the investigation is concluded
  • How to separate a complainant and the alleged wrongdoer without inviting retaliation claims (from either side)
  • Interviewing tips to help you get to the truth
  • Strategies for resolving those “he said, she said” situations
  • When you should consider bringing in an outside investigator
  • What to do after the investigation is over
  • And much more!
About Your Presenter:

Miranda Watkins, Esq.
Associate
Fisher Phillips LLP

Miranda Watkins is an associate in Fisher Phillips’ San Diego office. Her practice includes counseling and defending employers in all areas of labor and employment law. Before joining Fisher Phillips, Ms. Watkins worked as an associate attorney for a national law firm, focusing on employment and general civil litigation matters. During law school, she served as a law clerk for an administrative law judge at the U.S. Equal Employment Opportunity Commission (EEOC). There, her work focused solely on federal employment discrimination matters. Prior to beginning her legal career, Ms. Phillips worked as a publicist for a Los Angeles based public relations firm. There she worked on numerous red carpet, film, television, and home entertainment publicity campaigns.
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California Workplace Investigations From Complaint To Closure: A Step-By-Step Guide For HR
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