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Civility At Work: How To Build A Culture Of Respect, Legally And Effectively, Both In Person And Online

Webinar: ID# 1029867
Recorded On-Demand
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About This Course:
Do your employees respect one another? Your customers? Your company as a whole? No matter how hard you try to enforce a positive workplace culture, it can all be undone in a moment by one rogue tweet, email, or comment across the water cooler.

A culture of workplace civility and respect, one in which harassment is simply not tolerated, must come from the top. But enforcement can be difficult.

The National Labor Relations Board (NLRB) imposes strict limits on employers when it comes to regulating employee communications, even if your workplace is non-union. And many states have laws that restrict employers from regulating employees’ legal off-duty conduct, which includes the vast majority of social media communications.

Walking the tightrope between what you should regulate and what you cannot regulate can perplex even the savviest HR professionals. But help is here.

Join us for a webinar on civility and respect in the workplace that will clearly explain the legal steps you can and should take to enforce a culture of respect in your workplace, as well as the legal lines you are not allowed to cross.

You’ll learn:
  • How to legally—and effectively—draw “a line in the sand” when it comes to civility and respect in the workplace
  • Proactive steps for minimizing claims of incivility, harassment, and discrimination in your workplace
  • Pointers on how to foster a culture of respect, inclusiveness, and civility
  • What to do if someone complains about disrespect or rude behavior in your workplace
  • The limits of protected speech in the workplace
  • Examples of employment brands that were tarnished when employees “went rogue” by writing explosive tweets, Facebook posts, and other social media content
  • What employers—both public and private—can legally do to monitor and control employee speech, both live and online
  • How to avoid civility policies that could run afoul to NLRB rules
  • The NLRB’s current and anticipated rules on social media usage at work—and the practical impact on workplace policies covering what employees can and can't say on social media
  • Legal steps for handling a situation when an employee crosses the line and acts disrespectfully on social media
  • Proactive steps for creating a positive workplace culture where employees thrive, limiting your chances of having to deal with these problems in the first place
BONUS: You’ll also get a handy culture assessment tool for examining whether your workplace breeds bullying or tolerates other negative behaviors that you should address.

About Your Presenters:

Catherine Mattice, MA, SPHR, SHRM-SCP
Consultant
Civility Partners

Catherine Mattice, MA, SPHR, SHRM-SCP, is an internationally recognized expert on the topic of workplace bullying, and she partners with her clients to effectively eradicate it through proactive, strategic approaches. She has also served as an expert witness several times in bullying-related cases—though workplace bullying is legal in the U.S. (with the exception of pockets where bullying is illegal) she has been asked to testify in cases where workplace bullying was a pertinent topic to bring into the case. She has also published articles in a variety of industry trade magazines, appeared on NPR, and been cited in nationwide news venues such as The Washington Times and Psychology Today. She co-authored the book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, which Ken Blanchard called, “the most comprehensive and valuable handbook” on the topic. She recently released a second book entitled, “SEEKING CIVILITY: How Leaders, Managers & HR Can Create a Workplace Free of Bullying.” Ms. Mattice is also the current president of the National Workplace Bullying Coalition.

Jerry Carbo, Esq.
Professor of Management & Marketing
Shippensburg University

Jerry Carbo, professor of management and marketing at Shippensburg University, is also an attorney who consults with numerous mid-size employers on workplace harassment, bullying, and other issues that affect the workplace. He was chosen as one of 17 experts to serve on the EEOC Strategic Task Force to Study Workplace Harassment. His teaching areas include business and society, labor relations, employment law, organizational behavior, and sustainable management. Dr. Carbo’s research covers workplace bullying, labor revitalization, and sustainability. He has published his research in numerous publications, and is a member of the West Virginia State Bar. You can visit his law office’s Facebook page – The Law Offices of Jerry A. Carbo II. He recently published the book Understanding, Defining, and Eliminating Workplace Bullying: Assuring Dignity at Work, (Routledge, 2017).
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Civility At Work: How To Build A Culture Of Respect, Legally And Effectively, Both In Person And Online
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