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Each year, lenders lose hundreds of thousands of dollars to borrowers who give false information. If we can improve the ability to spot lies even by 5%, the impact to the lender would be tremendous. Additionally, from a human resource standpoint, detecting when a job applicant is giving false information can be a critical skill for a hiring manager.

This webinar will train participants to spot a lie. Using new techniques of interpreting microfacial expressions and body language, attendees will be able to discover lies, and react accordingly.

Covered Topics:

  • Facial Lie Detection
  • Verbal Clues to lying
  • Body Language Interpretation
  • Examples and Case Studies

Who Should Attend?
This webinar is ideal for loan officers, loan originators, loan personnel, hiring managers, Human resource managers, and any employee with direct customer contact.

The Presenter
The webinar leader is J.T. Turner, who has over 28 years of experience in the lending industry. He has worked as a trainer for the past 22 years, in areas of lending, underwriting, origination, quality control, and personal growth. He is a seminar leader for the Center for Financial Training, a member of the Franklin Speakers Bureau, and past member of the National Speakers Association. J.T. is also a professional actor, with credits in film, TV, radio and on the stage.

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