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About This Course:
In a world of texts, tweets, "cube farms" and Casual Fridays, have manners gone the way of the dodo? An AP/Ipsos poll says that 69% find people ruder than a generation ago. But rudeness isn't just bad form: it's bad business.

The truth is, multimillion-dollar deals (and people's jobs) can be LOST as a result of poor etiquette. In today's competitive climate, knowing how to act – and how NOT to – can spell the difference between success and failure.

That's why Business Management Daily has teamed up with the famed Emily Post Institute to present an interactive webinar on this important topic. Introducing Emily Post's Guide to Business Etiquette for the 21st Century.

Business etiquette expert (and Emily's great-great-granddaughter) Anna Post will present a fast-paced, informative guide to how manners (good AND bad) can impact morale …staff turnover … and your bottom line.

Join us to discover:

  • 7 guides to modern office manners
  • Appearance counts: the proper way to look, sound, and even smell
  • Ways your office or cubicle can project a professional image
  • 4 non-verbal indicators of good business manners
  • E-mail etiquette
  • Cell phone and smart phone etiquette
  • When to NEVER use IM or e-mail
  • Social networking etiquette
  • And more!

You can also ask Anna Post your business etiquette questions (when you're called upon, please). And because this is a webinar, there is no limit to the number of colleagues and managers who can listen in at your site.

And Your Satisfaction is Unconditionally Guaranteed

Good business etiquette will help you attract and retain talent … boost morale … and improve EVERY facet of your operations. We're so sure of it that, if after attending Emily Post's Guide to Business Etiquette for the 21st Century, you don't see its value, we will refund 100% of your tuition – no questions asked (read on for details).

The favour of a reply is requested. Join us for Emily Post's Guide to Business Etiquette for the 21st Century. I look forward to welcoming you to this very special event.

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