Toxic Personalities At Work: How To Confront And Manage Effectively

Webinar: ID# 1026525
Recorded On-Demand
About This Course:
Every office has at least one: The employee with the toxic personality, the person who manages to bring everyone else down on a daily basis. There are many variations:
  • Downer Dave, who has a perennial storm cloud over his head (and manages to get everyone else emotionally drenched, too).
  • Slacker Simon, who puts in a solid 46 minutes of real work every business day.
  • Gossipy Gussie, who is a veritable font of information—and misinformation—shared in sneaky whispers and asides.
  • Martyr Myrtle, who is doing just fine, thank you, despite her grievously unfair lot in life that she is happy to discuss at length on a daily basis.
  • Blowup Bob, who has a hair-trigger temper and a tendency to yell. A lot.
  • Complainer Cate, who never met a task she was excited or positive about.
Regardless of the particular type you’re dealing with, he or she is taking a toll on your workplace. A recent study of 1,000 employees from leadership consulting firm Fierce revealed that toxic colleagues both increase stress and decrease job satisfaction. But most workplaces never address the problem directly.

While you may be reluctant to act for fear of triggering an argument or a lawsuit, failing to rectify the problem of the toxic employee can create lasting damage to your workplace morale, productivity, and employee retention.

Join us for an all new interactive webinar where professional and personal coach Hilarie Gaylin will teach you how to identify the toxic personalities lurking in your workplace. She’ll provide practical strategies on how to address the issues they can cause.

You’ll learn:
  • Common identifying qualities that can make an employee’s personality “toxic”
  • The different kinds of toxic employees who may be lurking in your office
  • The dangers of letting those toxic workers go unchecked, including the costs to staff morale—and your sanity
  • Tips for confronting a toxic employee, and how to choose the right words, the right setting, and the right tone
  • How to avoid hiring toxic workers in the first place
  • And much more!
About Your Presenter:

Hilarie Gaylin’s passion is to help people and organizations grow their best selves. Specializing in customizing material to meet her clients’ unique needs, she brings over 20 years of experience in facilitation, training, instructional design, coaching, and organizational development. Topics include management and supervision, team building, communication, business writing and grammar, professional development, change management, and diversity and inclusion.

Ms. Gaylin’s former employers include the U.S. Senate, the U.S Capitol Visitor Center, and the U.S. District Court, Eastern District of Virginia, Clerk’s Office.

Ms. Gaylin is a trained professional and personal coach, both for individuals and for organizations. She is currently working on coaching certification through CTI. She earned an M.Ed. from the George Washington University and a B.A. in English literature from Bryn Mawr College.
Toxic Personalities At Work: How To Confront And Manage Effectively
Available or On-Demand format
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