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Course/Product Description
Title:

How To Communicate With Tact And Professionalism

Duration: 2 days
Find A Class Near You: View Dates And Locations For This Seminar
Description:

How To Communicate With Tact And Professionalism
Look around you. The true leaders in your organization are the people who share a particular skill: the ability to communicate effectively.

Coincidence? Hardly. Experts now agree that the movers and shakers who climb the corporate ladder fastest are the ones who can relate easily to everyone...present their ideas with conviction (and charisma!)...and emerge from almost every personal interaction on a high note.

Anyone Who Really Wants To Succeed Can Acquire These Communication Skills!

Upbringing, education, and talent aside — all good leaders share the same quality: superior communication skills. Through observation, trial and error, or schooling from mentors, they've mastered the art of "connecting" with people in ways that almost always yield positive results...
  • They realize that diplomacy works far better than brute force
  • They know how to help people "get it" the first time
  • They can empathize, and they know how to get the support they need
  • They don't waste time rehashing instructions or entering into arguments that go nowhere
  • They listen first and act second — not the other way around
After Two Days Of Coaching, Practice, And Critiquing, You'll Emerge A Far More Powerful Communicator

We'll demonstrate and drive home the essential skills you need to become a more polished, persuasive communicator. You'll gain insights into everything from making a good impression … to motivating people...to intervening in tense situations.

After 2 days packed with one great idea after another, you'll leave amazed at your new communication skills — and eager to apply everything you've learned.

AGENDA

Day 1

Becoming an exceptional listener
  • How to grasp what is not being said — but implied
  • The advantages of withholding judgment until the end of a situation
  • Easy-to-use reminders that fix your attention on the speaker
  • How and when to use open-ended, closed-ended, curiosity, and clarifying questions
Tailoring a message to fit your audience
  • How to break up your message into manageable pieces for maximum impact
  • Different strategies for different audiences (staff members, peers, and supervisors)
  • Specific lanaguage that prevents mixed messages
  • Why you must anticipate what your audience wants — and know how to provide it
Using nonverbal communication
  • How to complement your message with nonverbal communication
  • Ways to interpret nonverbal behaviors for a deeper understanding of what's being said
  • How to make sure your verbal message is consistent with your nonverbal message
Understanding how your behavior influences others
  • How to fix situations — not people
  • The value of challenging familiar routines and behaviors
  • How to uncover hidden agendas, influence outcomes, and overcome conflicts
Giving and receiving feedback
  • How to evaluate criticism — what to take to heart, what you can safely ignore
  • Ways to handle unjust criticism and rejection
  • The kind of feedback to use for the fastest results
Day 2

Writing for impact and clarity
  • How to enhance your credibility through well-crafted memos, letters, and e-mails
  • The best way to convey rejection and bad news — and still come out looking good
  • Powerful writing techniques that persuade people and affect outcomes
Connecting with different types of people, from boss to spouse
  • How to interact more effectively with your supervisors — especially your immediate boss
  • How to successfully handle a tirade
  • Ways to deal with bullies, liars, and other difficult people
Communicating in a diverse environment
  • A look at diversity in the workplace — how to keep differences in age, gender, race, and culture from hindering communication
  • The key to staying focused on outcomes instead of stylistic differences
  • Tips to help you overcome strong emotional responses to cultural collisions
Boosting your "power of persuasion"
  • The first deadly sin of communication — how to resist the temptation
  • How to get the support you need for your projects and proposals
  • The best way to use stories, case studies, and other anecdotal information
  • Why you should build a "trust account" — and when to draw on it
Framing your message in the positive
  • The best way to frame an unwelcome message
  • How to say "no" without feeling guilty or upsetting the other party
  • The infectious synergy of positive thinking

CPE CREDIT

Fred Pryor Seminars and CareerTrack are registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit.

CPE certificates will be available 10 days after your event has ended.
Licenses / Designations / Educational Credits: CPE
All US States: 12
About The Provider: Fred Pryor Seminars and CareerTrack, divisions of PARK University Enterprises, Inc., create one of the most respected international providers of professional seminars.

Since pioneering the one-day seminar in 1970 as Fred Pryor Seminars, our organization has built a reputation for high-quality, convenient, and practical business-skills training around the world, in every industry and sector.

Today, with more than 8 million satisfied customers, we continue to pride ourselves in providing the superior training you've come to expect from Fred Pryor Seminars and CareerTrack. Our cutting-edge research and course development are designed to meet the adult learning needs of your employees and your organization.

Fred Pryor Seminars and CareerTrack are your number one choices for training because we offer:
  • In-depth experience in the training industry
  • Consistent and comprehensive course offerings
  • High-energy and content-rich presentations
  • Multiple training tools, including on-site training, on-line learning, seminars, and A/V products
  • 100% Satisfaction Guaranteed!
As we continue to grow, expand, and change to meet client and market needs, we always remember that every individual customer matters and that collectively, they are our most valuable assets. That's why our goal is the same today as it was 30 years ago — to provide the best choice in business skills training with maximum convenience to help you — our customer — achieve success!
Price: $299.00
More Info: Contact Us For More Information








Currently Scheduled Locations & Dates For This Seminar

Course Title Date City/State Price
How To Communicate With Tact And Professionalism 5/29/2013 TALLAHASSEE, FL $299.00
How To Communicate With Tact And Professionalism 5/30/2013 HYANNIS, MA $299.00
How To Communicate With Tact And Professionalism 5/30/2013 KLAMATH FALL, OR $299.00
How To Communicate With Tact And Professionalism 6/4/2013 CASPER, WY $299.00
How To Communicate With Tact And Professionalism 6/4/2013 FARMINGTON, NM $299.00
How To Communicate With Tact And Professionalism 6/4/2013 RALEIGH, NC $299.00
How To Communicate With Tact And Professionalism 6/4/2013 MORGANTOWN, WV $299.00
How To Communicate With Tact And Professionalism 6/6/2013 ALBUQUERQUE, NM $299.00
How To Communicate With Tact And Professionalism 6/6/2013 CHEYENNE, WY $299.00
How To Communicate With Tact And Professionalism 6/6/2013 PITTSBURGH, PA $299.00
How To Communicate With Tact And Professionalism 6/6/2013 CHARLOTTE, NC $299.00
How To Communicate With Tact And Professionalism 6/11/2013 WILMINGTON, NC $299.00
How To Communicate With Tact And Professionalism 6/11/2013 DENVER, CO $299.00
How To Communicate With Tact And Professionalism 6/11/2013 WHEELING, WV $299.00
How To Communicate With Tact And Professionalism 6/11/2013 TYLER, TX $299.00
How To Communicate With Tact And Professionalism 6/13/2013 SALT LAKE CITY, UT $299.00
How To Communicate With Tact And Professionalism 6/13/2013 YOUNGSTOWN, OH $299.00
How To Communicate With Tact And Professionalism 6/13/2013 DENTON, TX $299.00
How To Communicate With Tact And Professionalism 6/13/2013 GREENSBORO, NC $299.00
How To Communicate With Tact And Professionalism 6/17/2013 ARLINGTON, TX $299.00
How To Communicate With Tact And Professionalism 6/17/2013 EL PASO, TX $299.00
How To Communicate With Tact And Professionalism 6/18/2013 COLORADO SPRINGS, CO $299.00
How To Communicate With Tact And Professionalism 6/18/2013 FAYETTEVILLE, NC $299.00
How To Communicate With Tact And Professionalism 6/18/2013 WILLIAMSPORT, PA $299.00
How To Communicate With Tact And Professionalism 6/19/2013 DALLAS, TX $299.00
How To Communicate With Tact And Professionalism 6/20/2013 STATE COLLEGE, PA $299.00
How To Communicate With Tact And Professionalism 6/20/2013 MIDLAND, TX $299.00
How To Communicate With Tact And Professionalism 6/20/2013 FT COLLINS, CO $299.00
How To Communicate With Tact And Professionalism 6/20/2013 WINSTON-SALEM, NC $299.00
How To Communicate With Tact And Professionalism 6/24/2013 ALTOONA, PA $299.00
How To Communicate With Tact And Professionalism 6/24/2013 CUMBERLAND, MD $299.00
How To Communicate With Tact And Professionalism 6/24/2013 TULSA, OK $299.00
How To Communicate With Tact And Professionalism 6/24/2013 TEMPE, AZ $299.00
How To Communicate With Tact And Professionalism 6/24/2013 BOULDER, CO $299.00
How To Communicate With Tact And Professionalism 6/26/2013 OKLAHOMA CITY, OK $299.00
How To Communicate With Tact And Professionalism 6/26/2013 JOHNSTOWN, PA $299.00
How To Communicate With Tact And Professionalism 6/26/2013 GREENSBURG, PA $299.00
How To Communicate With Tact And Professionalism 6/26/2013 BILLINGS, MT $299.00
How To Communicate With Tact And Professionalism 6/26/2013 PHOENIX, AZ $299.00
How To Communicate With Tact And Professionalism 7/9/2013 MANKATO, MN $299.00
How To Communicate With Tact And Professionalism 7/9/2013 PADUCAH, KY $299.00
How To Communicate With Tact And Professionalism 7/9/2013 CINCINNATI, OH $299.00
How To Communicate With Tact And Professionalism 7/9/2013 ELK GROVE VILLAGE, IL $299.00
How To Communicate With Tact And Professionalism 7/9/2013 SACRAMENTO, CA $299.00
How To Communicate With Tact And Professionalism 7/11/2013 CHICAGO, IL $299.00
How To Communicate With Tact And Professionalism 7/11/2013 RENO, NV $299.00
How To Communicate With Tact And Professionalism 7/11/2013 COOKEVILLE, TN $299.00
How To Communicate With Tact And Professionalism 7/11/2013 SAN JOSE, CA $299.00
How To Communicate With Tact And Professionalism 7/11/2013 ST. CLOUD, MN $299.00
How To Communicate With Tact And Professionalism 7/11/2013 COLUMBUS, OH $299.00
How To Communicate With Tact And Professionalism 7/15/2013 ROCKFORD, IL $299.00
How To Communicate With Tact And Professionalism 7/15/2013 LA CROSSE, WI $299.00
How To Communicate With Tact And Professionalism 7/16/2013 CHATTANOOGA, TN $299.00
How To Communicate With Tact And Professionalism 7/16/2013 SANTA ROSA, CA $299.00
How To Communicate With Tact And Professionalism 7/16/2013 LIMA, OH $299.00
How To Communicate With Tact And Professionalism 7/17/2013 EAU CLAIRE, WI $299.00
How To Communicate With Tact And Professionalism 7/17/2013 MILWAUKEE, WI $299.00
How To Communicate With Tact And Professionalism 7/18/2013 DAYTON, OH $299.00
How To Communicate With Tact And Professionalism 7/18/2013 KNOXVILLE, TN $299.00
How To Communicate With Tact And Professionalism 7/18/2013 SAN FRANCISCO, CA $299.00
How To Communicate With Tact And Professionalism 7/22/2013 CONCORD, CA $299.00
How To Communicate With Tact And Professionalism 7/23/2013 BLOOMINGTON, MN $299.00
How To Communicate With Tact And Professionalism 7/23/2013 CANTON, OH $299.00
How To Communicate With Tact And Professionalism 7/23/2013 ZANESVILLE, OH $299.00
How To Communicate With Tact And Professionalism 7/23/2013 FAYETTEVILLE, AR $299.00
How To Communicate With Tact And Professionalism 7/24/2013 MONTEREY, CA $299.00
How To Communicate With Tact And Professionalism 7/25/2013 CLEVELAND, OH $299.00
How To Communicate With Tact And Professionalism 7/25/2013 LITTLE ROCK, AR $299.00
How To Communicate With Tact And Professionalism 7/25/2013 SANDUSKY, OH $299.00
How To Communicate With Tact And Professionalism 7/25/2013 MINOT, ND $299.00
How To Communicate With Tact And Professionalism 7/30/2013 APPLETON, WI $299.00
How To Communicate With Tact And Professionalism 7/30/2013 ROCHESTER, MN $299.00
How To Communicate With Tact And Professionalism 7/30/2013 MANSFIELD, OH $299.00
How To Communicate With Tact And Professionalism 7/30/2013 COLUMBIA, TN $299.00
How To Communicate With Tact And Professionalism 8/1/2013 AKRON, OH $299.00
How To Communicate With Tact And Professionalism 8/1/2013 WILLMAR, MN $299.00
How To Communicate With Tact And Professionalism 8/1/2013 NASHVILLE, TN $299.00
How To Communicate With Tact And Professionalism 8/1/2013 MADISON, WI $299.00
How To Communicate With Tact And Professionalism 8/5/2013 FAIRFAX, VA $299.00
How To Communicate With Tact And Professionalism 8/5/2013 ALLENTOWN, PA $299.00
How To Communicate With Tact And Professionalism 8/6/2013 ONTARIO, CA $299.00
How To Communicate With Tact And Professionalism 8/7/2013 PHILADELPHIA, PA $299.00
How To Communicate With Tact And Professionalism 8/7/2013 WASHINGTON, DC $299.00
How To Communicate With Tact And Professionalism 8/8/2013 ANAHEIM, CA $299.00
How To Communicate With Tact And Professionalism 8/12/2013 ANNAPOLIS, MD $299.00
How To Communicate With Tact And Professionalism 8/13/2013 BURBANK, CA $299.00
How To Communicate With Tact And Professionalism 8/13/2013 SCRANTON, PA $299.00
How To Communicate With Tact And Professionalism 8/14/2013 BALTIMORE, MD $299.00
How To Communicate With Tact And Professionalism 8/15/2013 LANCASTER, PA $299.00
How To Communicate With Tact And Professionalism 8/15/2013 SAN DIEGO, CA $299.00
How To Communicate With Tact And Professionalism 8/19/2013 LOUISVILLE, KY $299.00
How To Communicate With Tact And Professionalism 8/20/2013 SALISBURY, MD $299.00
How To Communicate With Tact And Professionalism 8/20/2013 WINCHESTER, VA $299.00
How To Communicate With Tact And Professionalism 8/21/2013 INDIANAPOLIS, IN $299.00
How To Communicate With Tact And Professionalism 8/22/2013 HONOLULU, HI $299.00
How To Communicate With Tact And Professionalism 8/22/2013 FREDERICK, MD $299.00
How To Communicate With Tact And Professionalism 8/22/2013 WILMINGTON, DE $299.00
How To Communicate With Tact And Professionalism 8/26/2013 EVANSVILLE, IN $299.00
How To Communicate With Tact And Professionalism 8/26/2013 LAS VEGAS, NV $299.00
How To Communicate With Tact And Professionalism 8/26/2013 OMAHA, NE $299.00
How To Communicate With Tact And Professionalism 8/26/2013 FREDERICKSBURG, VA $299.00
How To Communicate With Tact And Professionalism 8/28/2013 LEXINGTON, KY $299.00
How To Communicate With Tact And Professionalism 8/28/2013 RIVERSIDE, CA $299.00
How To Communicate With Tact And Professionalism 8/28/2013 RICHMOND, VA $299.00
How To Communicate With Tact And Professionalism 8/28/2013 CEDAR RAPIDS, IA $299.00
How To Communicate With Tact And Professionalism 9/9/2013 FT LAUDERDALE, FL $299.00
How To Communicate With Tact And Professionalism 9/10/2013 ANN ARBOR, MI $299.00
How To Communicate With Tact And Professionalism 9/10/2013 GAINESVILLE, GA $299.00
How To Communicate With Tact And Professionalism 9/11/2013 BUFFALO, NY $299.00
How To Communicate With Tact And Professionalism 9/12/2013 ATLANTA, GA $299.00
How To Communicate With Tact And Professionalism 9/16/2013 AUSTIN, TX $299.00
How To Communicate With Tact And Professionalism 9/17/2013 TROY, MI $299.00
How To Communicate With Tact And Professionalism 9/17/2013 ALBANY, NY $299.00
How To Communicate With Tact And Professionalism 9/17/2013 ST. LOUIS, MO $299.00
How To Communicate With Tact And Professionalism 9/19/2013 BINGHAMTON, NY $299.00
How To Communicate With Tact And Professionalism 9/24/2013 GARDEN CITY, KS $299.00
How To Communicate With Tact And Professionalism 9/24/2013 ERIE, PA $299.00
How To Communicate With Tact And Professionalism 9/26/2013 ELMIRA, NY $299.00


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