Guarantee

Our Guarantee

We are proud that we receive a nearly-perfect 5 out of 5 rating for our courses, but also realize that things happen where customers may not be able to complete a course or have travel issues and therefore cannot take, attend, or complete their training.

That said, Training Center wants to make sure you are happy with - and get - your training, so feel free to contact us with questions or comments either by phone or by using our 'Contact Us' page.

About Returns, Cancellations, And Refunds

With regard to cancellations, refunds, or exchanges, the following applies: In most cases, an online course that is not used is usually exchangeable or refundable, whereas most seminar purchases are exchangable but not refundable within 14 days of the seminar as we have to guarantee head count and pre-pay the venue.

Similarly, we are not responsible for any air or travel costs, so highly recommend that you do not purchase any non-refundable air or hotel reservations. Last, we reserve the right to charge a return fee to help cover the  costs we incur to ship, handle, and charge, then refund, your purchase.

Again, feel free to contact us if you have any questions and we'll try our best to help.

Your Training Center Team
770-410-1219