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Certificate Program For HR Generalists ™ Agenda

Seminar: ID# 1277680


This comprehensive three-day seminar and workshop has been designed to provide you with practical solutions to the HR challenges you confront everyday.

By attending, you will discover the vital employment law knowledge you need - plus the critical strategies to perfect your HR skills.

You receive:
  • 14 information-packed sessions covering everything you need to excel as and HR Generalist
  • Several "Interactive Exercises" to test your new knowledge
  • Access to our heralded FMLA, ADA, COBRA, and Paycheck Fundamentals Training & Certification Programs
  • FREE updates whenever FMLA, ADA, COBRA, or Payroll laws change!



HR's Key Roles And Functions
  • The "Employee Life Cycle"
  • Strategically-aligning HR to organizational goals
  • Interacting with other departments
  • Using HR technology, including AI
  • Risk Management
Employee Relations: The Framework For A High-Performing Organization
  • Basic employee relations principles for a high-performing organization
  • The importance of clear policies
  • Key trends affecting employee relations
  • How to distinguish complaints requiring HR involvement from workplace drama
  • When and employer must conduct a workplace investigation
  • Skills to "push back" on issues HR doesn’t own
  • Techniques to encourage employees to manage their peer and supervisory relationships
  • How HR’s involvement can tread on other’s turf - creating additional conflict
  • Strategies to coach, mentor, and develop supervisors and managers to facilitate positive employee relations
Interactive Exercise:
  • Concern Or Complaint? Identifying Who Owns What
Labor & Employment Law: Understanding Your Compliance Requirements
  • The role of regulatory agencies in employment law compliance
  • Key Department of Labor (DOL) laws - such as the PUMP Act
  • Key Equal Employment Opportunity Laws, including the Pregnancy Discrimination Act (PDA), Pregnant Workers Fairness Act (PFWA), the Age Discrimination in Employment Act, and the Genetic Information Non Discrimination Act (GINA)
  • The Drug Free Workplace Act - and substance abuse
  • Harassment, discrimination, and retaliation under Title VII of the Civil Rights Act
  • The challenge of religious accommodations
  • How retaliation impacts the regulatory environment
Interactive Exercise:
  • Connecting Misconduct With EEO laws
The Americans With Disabilities Act (ADA)
  • Key employment-related provisions of the Americans With Disabilities Act (ADA) and the Americans With Disabilities Act Amendments Act (ADAAA)
  • Understanding ADA/ADAA compliance with employees and in recruiting/hiring
  • Recognizing a request for accommodation, navigating the interactive process
  • Strategies for creating ADA compliant job descriptions to minimize the risk of discrimination claims
  • Discuss best practices for managing the balancing act of providing reasonable accommodations while also managing the business
  • ”Reasonable Accommodation” vs “Undue Hardship”
  • "Sticky issues" such as declining employee performance, absenteeism, and unreasonable requests to learn how to minimize risk to your organization
Interactive Exercise:
  • Request For Accommodation

The Family & Medical Leave Act (FMLA)
  • Compliance obligations under the FMLA
  • Basics of FML policies and necessary documentation
  • How to deal with the challenges and headaches of FMLA documentation
  • How to handle PTO, sick time, and vacation pay in conjunction with FMLA
  • Organizational policies to improve the handling of FMLA
  • Common mistakes made in managing FMLA
  • Best practices for managing intermittent FMLA abuse
Common Law Basics
  • Retaliation: Review of Supreme Court case that has redefined retaliation—and how to avoid retaliation claims
  • Negligence: How to avoid claims of negligent hiring, supervision, retention, and investigation
  • Wrongful Termination: What wrongful termination is - and what At-Will employment really means
  • Defamation
  • Workplace privacy rights
Interactive Exercise:
  • Privacy Violation?
The National Labor Relations Act (NLRA)
  • Compliance obligations under the NLRA
  • The union organizing process from Excelsior List to Secret Ballot
  • ”Right to Work” vs “Fair Share”
  • Unfair labor practices
  • How to handle disciplinary proceedings when union employees request representation
  • Avoidance strategies and what to do if you spot unionizing activities
Interactive Exercise:
  • How To Influence The Boss
The Fair Labor Standards Act (FLSA)
  • Compliance obligations under the FLSA
  • State-related wage and hour compliance considerations
  • The top five mistakes employers make regarding wage and hour issues
  • Worker classification: Exempt or Nonexempt?
  • The legal risks of worker misclassification - and what to do if you have misclassified a worker
  • The difference between employees and independent contractors
Interactive Exercise:
  • Exempt Or Non-Exempt?
Talent Acquisition Compliance
  • Restrictions on asking applicants about salary history and criminal history
  • Current issues regarding the conducting of employee background checks
  • The do’s and don’ts of applicant screening to avoid FCRA violations
  • Navigating hiring decisions re applicants who have been arrested or have a criminal conviction
  • Compliance obligations under the Immigration Reform & Control Act (IRCA)
  • How to accurately complete an I-9 document to determine worker identity and eligibility
  • Why I-9’s really are a "big deal" and must be done - and retained - correctly
  • I-9 Retention Requirements
  • I-9 and General HR Recordkeeping
Interactive Exercise:
  • How To Avoid Common I-9 Errors

Best Practices In Talent Acquisition: How To Get The Best Talent
  • Job Design - and why a poor design = bad hires
  • Where to find top talent and passive job seekers
  • How to use an Applicant Tracking System (ATS) to improve efficiency and effectiveness
  • Screening processes that accelerates the hiring process and minimizes the loss of top applicants
  • The most effective interview processes to hire the right talent for the right positions
  • Key do's and don'ts of interviewing to ensure the questions you ask are not creating legal liability
Orientation And On-Boarding: Your Strategy For Retaining Talent And Creating Top Performers
  • How to create a strategic onboarding program that drives results and an ROI for the organization
  • Setting performance expectations - from Day 1 - and introducing new hires to performance measurements
  • Learning how to create a sense of affiliation and reduce new hire anxiety
  • Contemporary strategies for employee on-boarding - knowing how and when to leverage technology in the process
  • How to involve leadership in the on-boarding process - and why HR should not own the entire process
Compensation / Total Rewards: Developing Pay Practices That Attract And Retain Top Talent
  • The Total Rewards model
  • Contemporary strategies in designing compensation systems
  • Variable compensation options
  • How to implement “checks and balances” with variable compensation plans
  • Identifying issues such as salary compression and how to handle pay inequity issues
  • Key total rewards strategies – Work-life programs, wellness initiatives, employee development, performance management, and creating career opportunities
Performance Management: It’s A Lot More Than “Check The Box” On Annual Reviews
  • What performance management really is
  • Incorporating behavioral competencies, behavioral anchors, and calibration into performance management is critical
  • Action steps to effectively manage employee performance
  • Key performance management tools, including coaching, counseling, and progressive discipline
  • How to get leaders to own that managing performance is a key part of their job
Interactive Exercise:
  • Transforming Performance Management
Program Wrap-Up: Developing your HR Career
  • How to determine career satisfaction using the career continuum tool
  • Understanding your current role - and what it will take for you to be more strategic
  • How to effectively plan your HR career and how to leverage your resources
  • Beyond the Program: Creating a personal and professional action plan to get you from here to there
Program Wrap-Up

Action Steps Beyond The Program



Click here to get a sneak peek at some of the Interactive Exercises included with this course.


As a seminar participant, you receive access to our FMLA, ADA, COBRA, and Paycheck Fundaments Training & Certification Programs.

Designed for those who need to supervise or perform the actual administration and compliance requirements of these federally mandated laws, these online courses provide detailed specifics - including numerous examples, administrative tips, and procedural recommendations - for administering the often-complex requirements.

And with these courses, you also receive FREE updates whenever the laws change, plus the ability to earn a “Certified Administrator” designation in each area of study! fmla training & certification program

Program Benefits
  • Award-winning, easy-to-use interface that includes numerous Administrative Tips, Procedural Recommendations, and Interactive Quizzes (complete with answer rationale) to help ensure learning
  • FREE updates when the law changes*
  • Online access allows you to study at your pace and access materials anytime, anywhere with an internet connection
  • Special Bookmark feature that allows you to learn at your own pace and quickly return to training if you are interrupted
  • Eight hours of PHR/SPHR re-certification credits and SHRM PDCs per course!
  • Included with each Training & Certification Program - though not required – is the test to earn your “Certified Administrator” designation. Your certification exam is taken online and scored immediately, and you can print out your certificate immediately upon passing your exam! We also show you any incorrectly answered test questions so you can improve any area of weakness!
How To Access Your Online Materials

To access your online training program(s), simply to go the “My Account” page and enter the user name and password you used to enroll for this seminar. (Don’t worry; you can click the “Forgot Your Password” link if you don’t have your information readily available).


For Virtual Sessions
Virtual sessions run from 10am to 5pm Eastern

For In-Person Sessions
In-person sessions run from 8am to 4pm each day. Continental breakfast and coffee is served at 7:30am, and snacks and refreshments served each afternoon. Due to the variety of dietary requirements, attendees are on their own for lunch.


An "Early Bird" discount is offered for registrations made 30 days prior to the seminar date, so register today!


If you have other questions, or need to get your co-workers enrolled, call us at 678-366-3959!

*Free updates are provided for one year from enrollment date. A renewal of $99 applies for each year thereafter, which covers another full year of access to the course materials, renewal of your certificate, and updates whenever the law changes.

Sorry, but this seminar is fully booked.

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HR Training Center 5755 North Point Parkway Suite 227 Alpharetta, GA 30022 770-410-1219
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