Many employers are now confronting difficult ADA issues relating to service and support animals in the workplace. These questions are likely to increase as a result of COVID-19-caused anxieties and long COVID cases.

This program will give you the information to know what animals qualify as service animals and how an employer can determine if an animal is really a service animal versus a comfort animal.

It will also address if an employer must provide food, a relief area, someone to walk a service animal and breaks for walking.

Learn when you can exclude a service animal from the workplace or specific area and how to handle a request when there is potential conflict with other employees who are allergic, afraid, or have religious objections to dogs.What You'll Learn:What Is a Service Animal?

• The Department of Justice Guidance
  
• Can Animals Other Than Dogs Be Service Animals?
  
• What Is the Difference, If Any, Between Companion, Assistive, Therapy, Comfort or Emotional Support Animals and Service Animals?

How May an Employer Lawfully Determine If an Animal Is a Service Animal?

• What Questions May an Employer Ask?
  
• May an Employer Demand Documentation That an Animal Is a Service or Emotional Support Animal?
  
• Must Employers Permit Employees to Train Service Animals in the Workplace?

Workplace Issues Relating to Service Animals

• Who Must Control a Service Animal?
  
• What If the Service Animal Is Not House Broken or Barks Loudly and Often?
  
• Must Employers Provide a Place for a Service Animal to Relieve Itself?
  
• Must Employers Provide Break Time for an Employee to Take a Service Animal to Relieve Itself?
  
• Increases in Service Animal Accommodation Requests From COVID-19 and Long COVID
  
• The Reasonable Accommodation Process and Service Animals

What If Other Employees Are Allergic to or Afraid of Service Animals?

• How Does an Employer Resolve Such Conflicts?
  
• Possible Religious Objections to Service Animals?