Workplace-based bullying is unfortunately on the increase. No organization - whether public or private sector and/or small, medium or large organization is immune from the problem.

When not addressed in a timely and effective manner, today's name-calling or other form of harassment can escalate into major headaches even litigation.

This program will help put effective tools into your managerial toolkit to eradicate the workplace from major headaches and mitigate the risk of a complaint from a local, state or federal agency, an insurance claim, and litigation.What You'll Learn:Bullying as a Form of Harassment/Workplace Violence

• Definitions of Bullying (OSHA, CDC)
  
• Anti-Harassment (EEOC)
  
• Dealing With Molehills v. Mountains

Key Components to Eradicate the Problem

• Behavioral-Based Interviewing Techniques
  
• Development of Effective Policies and Procedures
  
• Grievance Procedures and Investigations
  
• Anti-Retaliation Provisions

When Things Go Wrong

• Potential Losses (Quantitative and Qualitative)
  
• Reporting Claims to Indemnity Carriers
  
• Discussion of Court Cases