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Communicating for Results Workshop Agenda
Seminar: ID# 1159227
Agenda
Day One
Becoming a great communicator - What does it mean and what does it take?
Learn how Perception Filters Affect How Others Understand what you have to say
Discover the 3 critical factors that determine how others receive your message
Understanding the nonverbal messages you send and how they are received by others
Learn the 5 steps you can take to maximize your communication effectiveness
How to choose the right medium for your communication
Identify the critical difference between face-to-face and phone communication you must consider to communicate effectively on the phone
The biggest mistake many busy people make when communicating and how you can avoid it
Why it is dangerous to generalize communication techniques and what you should do instead
How you can rise above the noise in your receivers world using Intentional Communication strategies
Learn the difference between passing information on and effectively communicating
Understanding Different Communication Styles
Identify the ways that different communication styles impact both results and relationships
Learn to recognize other communication styles
Apply adaptive communication principles to communicate with people who have different styles so that they hear you, understand you, and take action
Understand the emotional barriers to successful communication and how you can overcome them
Learn to recognize the signs of stress for each style that hinder effective communication
5 ways to communicate more effectively - even when stressed!
Identify your personal hot-buttons and ways that you can keep them in check
Understand other people's hot-buttons and how you can avoid triggering them
What to do when the other person already has their buttons pushed - communicating with someone who is angry
Day Two
Reviewing Day 1 and Setting Up Day 2
Developing Influence and Persuasion Power with Diplomacy, Credibility and Trust
Identify the barriers to influence and how you can overcome them
Understand what it takes to persuade someone to take action
Use the power of unqualified respect to bridge differences, ensure understanding, and create results
Learn the 4 components of trust, how they affect your influence, and how to build them into your communication strategies
Understand the two different ways that people view trust and how this difference impacts the way they respond to your requests
6 ways to make your communication more powerful, persuasive and memorable
Understanding the critical difference between influence and manipulation and how it affects communication effectiveness
Learn how to communicate with others in ways that move them to action
How you can use Communication Loops for clarity, understanding and effectiveness
Learn the 2 questions you can use to make sure you understand and are understood
Listening...A Key Component of Communication
Why listening is an essential component of effective communication
Develop mutual respect and understanding through better listening skills
Understand the biggest listening barriers you face and their impact on effective work relationships
Identify your personal barriers to effective listening and learn to overcome them
Learn strategies for overcoming other people's listening barriers so that you can get your message heard and acted on
Effective communication in writing
Learn the differences between written communication and spoken communication that you must consider to successfully communicate in writing
Understand the difference between reading on paper and reading on electronic screens that you must consider when communicating by email
How to adjust the way you write to fit how people read different forms of writing
How to craft emails that get read, understood, and acted on
Learn the clues to look for so that you know when to shift away from email to make your communications more effective
Order:
Communicating for Results Workshop
Pricing:
$795.00
Metropolitan Area:
Indianapolis
Venue:
Indianapolis
770-410-0553
Date:
3/16/2015 (Not available)
Qty:
Details
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Venues/Dates
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HR Training Center
5755 North Point Parkway
Suite 227
Alpharetta, GA 30022
770-410-1219
support@HRTrainingCenter.com
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