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Developing Emotional Intelligence Agenda

developing-emotional-intelligence
Seminar: ID# 1003610

This course is available in both in-person and video conference formats.

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Agenda

The Definition of Intelligence
  • How to define intelligence: What determines a high IQ?
  • Key characteristics of emotional intelligence
Self-Awareness and Emotional Intelligence
  • Your personal style and how it affects your relationships with others
  • Extravert, introvert, thinker, feeler — where do you fall among these four commonly recognized personality traits?
  • How do your preferences impact your effectiveness with other people?
  • Self-awareness: the first key step in developing a higher EQ
  • The Self-Assessment Checklist will help you determine your current emotional intelligence
  • The undeniable benefits of improved emotional intelligence
  • How to seek feedback to improve your self-awareness
Self-Control and Managing Emotions
  • How your right brain and left brain work together - and against each other - to affect your emotional reactions
  • Leadership and emotional intelligence: how they are related
  • Beliefs and their incredible effect on your emotions and behaviors
  • How to handle irrational thinking and overcome negative emotions
Attitude and Motivation
  • Techniques to identify your opportunities to grow and move forward
  • Attitude, ability, and motivation...how emotions affect them all
  • How to use motivation to overcome the negative thoughts that hold us back
  • Maslow's Hierarchy of Needs Motivation Model: What's affecting your aims and drives?
  • Optimism and pessimism: the role they play in your successes and failures
  • Attitude adjustment: How to change your attitude from negative to positive (it can be done!)
  • Set SMART goals to develop professionally and personally
Social Competency: Enhance Your Ability to Understand and Influence Others
  • The importance of empathy in communicating, understanding, listening, establishing rapport, and relationship building
  • The role of establishing rapport in building relationships
  • Are you politically aware? Political savvy and its place in your professional success
  • Keys to communicating effectively with all types of personalities
  • How to master the art of listening and hear what's not being said
  • Body language: How your nonverbal cues affect the message you're trying to send — and how to interpret what others are saying with their body language
  • How to adapt your voice to convey the message you really mean
  • Ways to use EQ for team-building: competencies of high-performing teams and their members
  • Dimensions of emotional intelligence: an action plan for the future
Order:
Developing Emotional Intelligence
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HR Training Center 5755 North Point Parkway Suite 227 Alpharetta, GA 30022 770-410-1219 support@HRTrainingCenter.com
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