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Internal Investigations Certificate Program ™

course-rating Rating: 4.87 - 662 reviews
Seminar: ID# 1278845
Metropolitan Area:
Los Angeles/Anaheim
Courtyard by Marriott Los Angeles Burbank Airport
2100 W Empire Ave
Burbank, CA 91504
6/17/2024 - 06/19/2024 (8am-4pm)
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About This Course:
Get Great Training For Internal Investigations!

When you receive an allegation of workplace harassment or discrimination - or you have received a potential Ethics violation - taking prompt action is your responsibility as an employer. Having the appropriate skills to properly investigate workplace allegations is critical to ensuring employee satisfaction.

Our Internal Investigations training course is a must-attend for individuals responsible for handling employee relations issues and conducting internal investigations. After all, is the time to learn how to do an internal investigation when you are suddenly faced with having to do one? Of course not. That's where our training on the HR investigations process can help!What You'll Learn:

Our intensive, three-day program on the internal investigations process is designed to provide you with a thorough grounding in how to conduct a workplace or internal investigation - and to arm you with the knowledge of how to properly conduct the workplace or internal investigation to minimize legal liability and reduce employee complaints.

This program is packed with practical tools, tips, and techniques to improve your HR investigation process skills - and boost your confidence in handling sensitive and complex employee issues.

Using interactive exercises and drawing on years of practical experience, our trainers will outline a step-by-step internal investigation process that can be applied in all types of investigations, including harassment, theft, drug and alcohol abuse, and domestic violence.

Investigations Training For Understanding The HR Investigation Processinternal investigations training

By attending our Internal Investigations training seminar, you will learn how to properly handle a workplace or internal investigation, including:

  • The legal obligations that require employers to conduct internal investigations
  • How to gather documentary and physical evidence prior to witness interviewing
  • How to establish a chain of custody and a confidential retention process
  • How to prepare and select appropriate questions for witness interviews
  • Tips for documenting investigative findings
  • Best practices in handling disciplinary action and terminations to avoid stepping on legal land mines

What You Receive:

  • Ten information-packed sessions taught by a subject-matter expert on everything from handling Reasonable Accommodations to Intermittent and Reduced-Schedule leaves to Return-To-Work options
  • A 300 page workbook
  • Sample forms for Interviewing Witnesses, Chain of Custody, Documentation, and more
  • Nationwide case citationssample fmla & ada compliance strategy
  • Case studies based on real court cases
  • Practical Tips, Best Practices, and Administrative Recommendations
  • Interactive Exercises: In addition to learning the applicable laws and requirements, you will benefit from several interactive exercises that allow you to practice what you learn! These include how to:
    • Evaluate a general complaint to determine if an investigation is needed
    • Review a complaint of retaliation
    • Interview a complainant
    • Deal with organizational politics
    • Manage witnesses who are reluctant to participate in an investigation
    • Handle investigations into allegations of FMLA abuse and sexual harassment
  • 18 HRCI and SHRM re-certification credits!
  • Easy Access: Training available in both in-person and video conference formats
  • A ready for framing training certificate!
And as a special bonus, you also receive access to our online Internal Investigation Training & Certification Program! Not only does this program include numerous administrative tips and procedural recommendations for keeping in compliance, you also receive FREE updates whenever the law changes, plus the ability to earn a Certified Administrator designation.

Special Pricing

An "Early Bird" discount is offered for registrations made 30 days prior to the seminar date, so register today!

Bring This Training To Your Location!

Organizations that need to train six or more people can have us come to you - at a savings of 50% or more. Go to for more details.


"The trainer was very knowledgeable and I learned a lot through the course."
Xaila Lewis
"The training was wonderful and it helped a lot to have attendees from different industries. I liked that Kenneth asked many questions and involved attendees in the discussions. He made the experience very interactive and interesting."
Debrah Banas
"The instructor was amazing! I'd love to take more classes with her."
Amy Hammons
"The class was really really great. The zoom format worked out very well, thanks to the instructor."
Anne Butler
"I really liked the hands on, interactive role playing of exercises. Nothing helps you prepare for real life like putting yourself into situations you may not have thought of."
"Christine and Christina were great! hey took their time to explain things I did not understand. Their knowledge of employment law and how it is applied in certain situations was so helpful."
Denise Svoboda
"I rated the training 5 stars!"
Kay Hammer
"Terri Lynn was great! Not only was she very knowledgeable regarding the topic, but her personality and enthusiasm made the class even more enjoyable."
Lisa Sefranka
"Great job. Loved the class and would recommend to others. Thanks Ken!"
Zachary Sutty
" Everything was well timed and articulated. Ken did a great job of listening for questions and feedback and gave precise answers."
Eduardo Chavez
"Kara was a great trainer. The class was very beneficial and interactive."
Wendy Lowery
"Excellent training, one of the best HR training programs I've been to. They did an excellent job adapting in to a virtual training due to COVID-19. I really enjoyed it and learned a lot!"
Martha Richards
"I was able to attend this training virtually, which is very helpful. Natalie Ivy is a fantastic trainer. She kept us engaged, even though we were tuning in virtually. She had great examples and ran the program very professionally. I would attend training she is offering anytime."
Linda Hill
"The entire course was very beneficial. We regularly conduct administrative investigations and the training and materials provided for use are great!"
Colbert Stancill
"I got all of my questions answered and am grateful for the opportunity to gain the knowledge of how to properly conduct internal investigations and write up the report. The training material will be extremely helpful for me moving forward. A special thanks to TLC for the interactions and answering questions. I am excited to attend more of your trainings in the future!"
Jenny Sumner
"Julie was excellent...very engaging and obviously has a talent and love for conducting investigations."
Randy Wanis
"Loved Terri Lynn! She was personable, knowledgeable, and delivered the information in a manner that was easy to understand."
Barbara Clark
"This was one of the best trainings I have every attended in my career. Ms. Ivey was very knowledgeable on the subject and really made the training fun and interesting. Awesome class!"
nicole ganter
"Very impressed. Great training"
Tesa Wilson
"I highly recommend this to anyone who conducts internal investigations."
Roschelle Winston
"I found this training very informative, the right pace and size, and would recommend it to any HR Professional."
Danielle Kreitz
"Trisha was an absolute pleasure. I will be seeking her classes out in the future. She is very relatable and able to make everyone feel comfortable."
Holli Harnsberger
"This is a great training, highly recommend it for all HR Professionals!"
Carolina Balderas
"The very detailed case studies were very helpful."
Zachary Sutty
"Such a fun class! Our instructor, Karin Backstrom, had a vast amount of knowledge and experiences that helped us identify with real world connections. I would love to take a future class with her again! A fantastic training for a not so fun reason to need to take it."
Karen Russell
"Great class. The trainer was wonderful and I gained great insight."
Shelley Everhart Poer
"The instructor was fantastic. She was a great presenter and throughout the training displayed humor, experience, and knowledge. It was apparent that she was a subject matter expert and loved what she was doing. She did a great job!"
Ashley Davis
"Awesome course and materials along with a wonderful instructor. Would highly recommend the instructor and course to any colleague."
Lauren Witherspoon
"Couldn't have asked for a better experience. From the customer service to the trainer and the presentation, it was a 10/10 for sure."
Andrea Mikina
"Our trainer, Karin Backstrom, was an excellent instructor. She helped us understand what is a concern vs an actual complaint that needs investigating. I appreciated how she taught us how to write the reports, and what is valuable information and what is actually irrelevant in the report. She also taught us some very valuable terminology to use in our policies handbook, and why it is so important to really train your managers to be able to handle the little things that really don't need to go straight to HR."
Karen Russell
"Having all of the handouts was amazing, and the exercises made for great practice."
Megan Lund
"Natalie's expertise was very apparent, especially when she was able to tailor the program to fit the different industries the class participants represented with many examples across the three days."
Anna Scott
"Trisha was a great trainer! I would definitely recommend this class to others."
Allison Creel
"The presenter did an exceptional job and it was very easy to stay engaged. The material covered from all beneficial. I walked away with so much. We have some changes to do and all for the better. Great training."
Tesa Wilson
"The seminar gave more than what was expected. It covered the process from start to finish, with reasoning for each step."
Roslyn Sutton
"Kara was an amazing instructor! I gained so much from the course and would recommend it to any HR professional."
Victoria Nix

Top FAQs

An "internal" or "workplace" investigation is a formal inquiry regarding allegations of wrongdoing to determine whether laws or corporate policies have been violated.
Employers must know the legal obligations that require them to conduct internal investigations, how to gather documentary and physical evidence, how to effectively handle witness interviews, and how to apply discipliary action or termination.
Common law, retaliation, Assault & Battery, Defamation, Privacy, and more.
Respond promptly and responsibly, assess, plan, investigate, evaluate, conclude.
Several, including hostile or violent employees, retaliation lawsuits, state or federal repurcussions from broken laws, and affects on your workforce.
Probably the largest pitfall is the reaction of your employees, especially if the investigation is handled poorly. For instance, the company does not investigate theft allegations, tells the accused details from an accuser's accusations, and loss of profits and reputation.
Continuing Education Credits:

Click the 'Credits' tab above for information on PHR/SPHR, PDCs, and other CE credits offered by taking this course.
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