Management Skills For New Managers

Course Summary:

Learn the Best Practices for motivation, delegation, coaching, communication, performance management, and collaboration from this seminar taught by the American Management Association.

Course Details:

Winging It Won't Work Forever. Build The Core Management Skills You Can't Live Without.

Learn the art of management that will set you apart. Using extensive guided role plays and in-depth skills exercises, you will explore Best Practices for motivation, delegation, coaching, communication, performance management, and collaboration.

Upon returning to work, you will be armed with the knowledge, insights, and practical strategies to help you effectively manage a high-performing team.

Successful managers consistently get things done. Attend this top-rated seminar to fill your skill gaps and elevate your team - and your career - to new levels of greatness!

Key Learning Objectives:

• Build and boost your confidence level as a new manager
• Skillfully manage your co-located, virtual and hybrid employees with ease
• Effectively pivot, embrace change and clearly communicate decisions to others
• Give constructive feedback that your team members can hear and act upon
• Build a climate that fosters collaboration, motivation and camaraderie
• Develop accountability and equip your team with the right resources to be effective
• Provide clear vision and direction for your employees
• Confidently help your team solve problems and overcome barriers
• Become the manager your boss can rely on to produce valuable results

AGENDA

The Role of the Manager

• Identify qualities required for effective management
• Reflect on the range of roles today's managers perform
• Reflect on how you fulfill your role and areas for development

Effective Communication and Feedback

• Use self-awareness and emotional intelligence in managerial communication
• Articulate clear and succinct written and spoken managerial messages
• Build verbal, vocal, and body language competence for trust and coherence
• Leverage effective feedback throughout the organization

Coaching and Delegating

• Define coaching as a tool for employee growth and development
• Identify the micro-skills of effective coaching
• Use the AMA GUIDE to plan and conduct a coaching discussion
• Identify the steps for effective delegation
• Prepare and conduct a delegation iscussion

Continuous Performance Management and Development

• Define continuous performance management
• Describe the performance management cycle
• Identify common challenges and benefits of continuous performance management
• Practice the skills of continuous performance management

Teambuilding and Collaborating for Success

• Determine the difference between a team and a group
• Apply tools to create high-performance teams
• Develop and use agreements to improve team health
• Describe the principles of effective collaboration
• Recognize the value of collaboration on individual, team, and organizational results
• Develop accountability among teams collaborating on projects and tasks

Motivating Others to Align and Support Organizational Culture

• Describe elements of a team's culture and their importance
• Identify the manager's role in employee motivation
• Describe the importance of motivation as a culture driver
• Recognize elements of the motivational process
• Build a motivational climate for your team