Agenda

How To Stay Calm And Productive Under Pressure

• Learn how best to respond to other people's outbursts and rampages
• Use proactive (vs. reactive) strategies in stressful situations
• Confront people and issues you've been avoiding- so conflicts don't stew silently
• Respond to irrational thinking productively, and break the pattern

Break The Habits That Hurt You

• Eliminate disruptive habits — and replace them with constructive behaviors
• Avoid overreacting emotionally and hurting relationships both at work and home
• Kick habits that hurt you, such as procrastinating, overeating, being disorganized, and avoiding conflict

Master the elements of self-discipline

• Learning objectives- express anger by choice and in a way that achieves a positive result
• Discover ways anger can be used appropriately and effectively
• Eliminate over-reactive behaviors, and replace them with reasonable behaviors

Realize Behavior And Performance Change

• Learn Behavior Modification Skills That People Will Notice — and likely want to copy themselves
• Take ownership of your emotions and your reactions
• Adapt to workplace changes — even those that are tough to swallow
• Improve performance through behavioral changes in yourself, your employees, and others
• Follow through on plans; turn good intentions into reality and achieve more goals