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Workers' Comp 101: The Whats, Whens, And Whys

workers-comp-101-the-whats-whens-and-whys
Webinar: ID# 1038647
Recorded On-Demand
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About This Course:
Workers' compensation can be daunting to anyone newly assigned to this area - or for someone who may have to wear multiple hats and just not be able to focus in on maximizing their workers' comp processes and programs.

Consider, for instance, just a few of the tasks/responsibilities associated with managing your workers' comp program: accommodations, restrictions, working with doctors, return to work, managing claims, dealing with your workers' comp insurer, and more!

If you have workers' comp responsibilities at your workplace, but are unsure of how the process works - or are overwhelmed by the sheer number of tasks associated with it - you may need some help to simplify things and help you get the basic time- and cost-savings processes in place.

What You'll Learn:

This 90-minute training session will provide you and/or your team with a better understanding of how workers' comp works, plus how you can directly impact claim outcomes and costs.

You'll learn:

  • How workers' compensation works
  • Why what you do or don't do with your claims makes a huge difference to the claim outcome and your bottom line costs
  • Strategies to help you stay in control of your program
  • Why you need to train your employees and managers on workers' compensation
  • What you need to track, when you need to track it, and why

Top FAQs

Several, including hostile or violent employees, retaliation lawsuits, state or federal repurcussions from broken laws, and affects on your workforce.
An "internal" or "workplace" investigation is a formal inquiry regarding allegations of wrongdoing to determine whether laws or corporate policies have been violated.
Workers Comp is an insurance that provides certain wage and other benefits to people who are injured or become ill at work. Coverage and benefits are mandated by each individual state and can vary according to the state in question.
Respond promptly and responsibly, assess, plan, investigate, evaluate, conclude.
Insurance Agents also should understand his or her applicable state's workers' comp rules and requirements, responsibilities of the organization, proper procedures for claims handling and return-to-work, and how to investigate claims of fraud.
What you need to track, when you need to track it, and why
oss costs, loss cost multipliers, rates, experience modification factors, schedule credits, premium discounts, expense constant. Unravel the mystery and learn why some employers pay much more than others for the same coverage.
Employers must know the legal obligations that require them to conduct internal investigations, how to gather documentary and physical evidence, how to effectively handle witness interviews, and how to apply discipliary action or termination.
Prompt reporting, quick action, managing care, and a return-to-work planning.
Common law, retaliation, Assault & Battery, Defamation, Privacy, and more.
Develop, maintain, and manage the organization's workers' comp program, including communicating with employees, managers, insurance carriers, medical providers, attorneys, and upper management, handling claims, the reporting requirements, medical-related issues, and fraud investigations.
Probably the largest pitfall is the reaction of your employees, especially if the investigation is handled poorly. For instance, the company does not investigate theft allegations, tells the accused details from an accuser's accusations, and loss of profits and reputation.
Continuing Education Credits:

Click the 'Credits' tab above for information on PHR/SPHR, PDCs, and other CE credits offered by taking this course.
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Workers' Comp 101: The Whats, Whens, And Whys
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