When the time comes to handle a touchy employee issue...who do they call? HR. But is HR properly trained?
Let's face it: most HR professionals have never had formal training in how to conduct investigations. Is the time to learn when suddenly faced with having to do an investigation?
Without acquiring the proper skills in how to handle allegations in the workplace - and investigate them effectively - employees may feel their complaints are not taken seriously internally.
Therefore, they take their complaints externally - to the EEOC, DOL, or to their attorney. Therefore, this is a must-attend audio conference for HR professionals that are responsible for employee relations.
What You'll Learn:- Learn the basics of how to gather a statement of complaint, identify witnesses, gather evidence, conduct witness interviews, and document investigative findings
- Identify the most common types of internal investigations
- Learn the legal obligations that require employers to conduct internal investigations
- Learn how to gather documentary and physical evidence prior to witness interviewing
- Learn how to establish a chain of custody and a confidential retention process
- Understand how to prepare questions for witness interviews and select appropriate interviewing locations
- Analyze physical, documentary, and testimonial evidence to identify policies and/or laws that have been violated
- Learn a standard format for documenting investigative findings
- Learn best practices in handling disciplinary action and terminations to avoid stepping on legal land mines
Top FAQs
Completing the Internal Investigations Certificate Program™ enhances your professional credentials and boosts your confidence in handling sensitive HR cases. Participants earn 18 HRCI and SHRM recertification credits, demonstrating their commitment to maintaining competency in HR practices. The program also positions you as a trusted expert in workplace investigations, increasing your value to your organization.
The program covers a wide range of topics, including identifying when an investigation is required, evidence collection and chain-of-custody best practices, conducting expert interviews, and documenting findings accurately. Participants also learn how to avoid legal pitfalls during disciplinary actions and gain insights into real-world case studies. The course is structured into 10 modules, ensuring a thorough understanding of investigative frameworks and legal contexts.
The Internal Investigations Certificate Program™ is a comprehensive training course designed to equip HR professionals with the skills and knowledge needed to conduct workplace investigations effectively. This program covers every aspect of the investigative process, from identifying when an investigation is necessary to gathering evidence, conducting interviews, and documenting findings. It ensures participants are prepared to handle sensitive cases like harassment, fraud, or misconduct with legal and procedural confidence.
Probably the largest pitfall is the reaction of your employees, especially if the investigation is handled poorly. For instance, the company does not investigate theft allegations, tells the accused details from an accuser's accusations, and loss of profits and reputation.
Respond promptly and responsibly, assess, plan, investigate, evaluate, conclude.
Registration is simple and flexible. You can register online by selecting your preferred session date and format. For organizations, group training options are available, allowing you to schedule on-site sessions tailored to your team's needs.
Several, including hostile or violent employees, retaliation lawsuits, state or federal repurcussions from broken laws, and affects on your workforce.
Participants receive a rich learning pack that includes 10 detailed modules and a 300-page workbook. These materials cover investigative frameworks, legal guidelines, and practical templates for documentation. Additionally, the program features interactive exercises and real-world case studies to enhance learning retention and provide hands-on experience.
Employers must know the legal obligations that require them to conduct internal investigations, how to gather documentary and physical evidence, how to effectively handle witness interviews, and how to apply discipliary action or termination.
The program is an intensive three-day seminar designed to provide in-depth training in a short timeframe. Each day includes interactive sessions, mock investigations, and practice scenarios to ensure participants are fully prepared to apply their skills in real-world situations immediately after completing the course.
The cost of the program varies depending on the format and location. In-person sessions typically range from $2,195 to $2,395, while virtual sessions may offer slightly lower pricing. The investment includes all course materials, access to interactive sessions, and the opportunity to earn recertification credits. Many organizations offer reimbursement or sponsorship for professional development programs like this one.
The Internal Investigations Certificate Program™ is offered in both in-person and virtual formats, providing flexibility for participants. In-person sessions are held in major U.S. cities, offering face-to-face interaction and networking opportunities. Virtual sessions are conducted live, allowing participants to join from anywhere while still benefiting from interactive learning. Organizations can also arrange on-site training tailored to their specific needs.
Common law, retaliation, Assault & Battery, Defamation, Privacy, and more.
Yes, the program is highly regarded by employers and trusted by leading companies such as Amazon, Microsoft, FedEx, and Allstate. Its credibility is reflected in its 4.88 satisfaction rating from over 700 HR practitioners. Completing this program signals to employers that you have the expertise and training to handle workplace investigations effectively and professionally.
An "internal" or "workplace" investigation is a formal inquiry regarding allegations of wrongdoing to determine whether laws or corporate policies have been violated.
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