Succeeding As An Administrative Professional Agenda

Seminar: ID# 1003604

This course is available in both in-person and video conference formats.

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Agenda

• 4 insightful questions you can ask yourself to put your career and goals into focus — and better understand what you want from your job
• 6 simple actions that move your job toward more challenging and responsible activities
• 4 easy steps your boss can take to help you increase your credibility and self-esteem
• 5 signs that you're just "doing a job" — with 5 powerful steps that will help you move toward a rewarding "career"
• 4 ways to set priorities — you'll learn which is the best approach for any situation
• How to say NO or refuse a request — without sounding negative or feeling guilty
• Master a 7-step process that deals effectively with any problem — no matter how big or how small
• Why you should suggest your solution first — and not leave it up to your boss to solve the problem
• Use an 8-point script to ask for — and get — what you need to do your job better
• Be more persuasive than you ever thought possible with the dynamic "benefit formula" used by the most successful sales professionals
• How to develop a written daily plan that keeps you focused and on track — and takes only minutes to compose!
• What to do when people don't do what's expected or refuse to cooperate with you
• 5 specific measures you can take now to halt interruptions that put a dent in your day
• 6 things you should not say when making requests and resolving problems
• What to do when you're not getting enough feedback from bosses or co-workers
• Speaking for your bosses: how to answer questions and make decisions in absence of your boss