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Course/Product Description
Title:

How to Become a Great Communicator

SKU:SM-1003951
Format: In-Person Seminar
Find A Class Near You: View Dates And Locations For This Seminar
Description:

Experts agree: your business success depends primarily on your professional interaction with others!

Think of the “fast-track” professionals you know. It is not necessarily their technical expertise, hard knowledge or even superior intelligence that fosters their success. It is their exceptional management of human interactions and business situations — the same skills that you can possess to propel your career, boost productivity and experience job satisfaction.

Attending our powerful one-day seminar will empower you to:

  • Increase the level of help and support you get from your employees, coworkers and managers
  • Project an impressive image of self-confidence, professionalism and competency
  • Gain more satisfaction from your job and increase your sense of achievement at work
  • Reduce the stress resulting from difficult behaviors and negative situations
  • Experience acceptance of your ideas and opinions, see them acted on and implemented
  • Positively influence decisions concerning your promotions, raises, responsibilities and career path
Whether you work with a few people or manage hundreds, our down-to-earth principles and easy-to-implement strategies will equip you to manage interactions and situations with more confidence, dexterity and skill.


AGENDA

Making a Positive Impression on Others
  • How to incorporate vital interpersonal skills into your professional style
  • Be in control of how people respond to you — inspire positive responses
  • Become aware of the 15 essential “people skills” and discover your hidden strengths and weaknesses
Understanding Interactions: Tailoring Your Approach to Individuals
  • The “unwritten” behavioral rules in your workplace: how to determine what’s acceptable and what’s not within your organization
  • How to fit in with any group of people — no matter how little you may have in common
  • Personal and confidential: what to do if others expect you to keep something quiet or cover up for
    them at work
  • Strategies for dealing with people and situations you cannot change
Ensuring an Unforgettable First Impression
  • The art of small talk: tips for conversing easily in unfamiliar settings or with new acquaintances
  • The way to meaningful conversation by listening instead of talking and how master conversationalists use this fantastic technique
  • How to start off on the right foot every time, within just 4 minutes of meeting someone
  • The subtle moves that draw people in: eye contact, gestures and physical “aura”
  • How to shake hands flawlessly using techniques that boost your professional image
  • Name power: step-by-step methods to remember and use people’s names, and guarantee that others will remember yours
Dealing with Difficult Behaviors and Negative Situations
  • How to know whether to agree, disagree or remain neutral when facing complaints
  • Precise parameters for handling complainers diplomatically
  • 7 approaches to avoid at all costs when faced with complaints
  • When you're wrong: how to admit mistakes and errors without losing respect or reputation
  • The secret to saying "no," when to provide reasons and how to preserve good relations
  • Criticism or insult: how to respond, hold on to your self-esteem and keep the peace
  • Specific tips for dealing with the most difficult office behaviors
Communicating: A 2-Way Street
  • Communication cues: how to recognize implicit verbal cues and nonverbal signals
  • Ways to use the principles of body language to multiply your communication effectiveness
  • How to direct the flow of communication
  • Practical strategies for sending and receiving crystal-clear communication
  • How to maximize feedback between you, your employees, peers and managers
  • The power of silence: how to communicate while saying nothing

Licenses / Designations / Educational Credits:CEU
All US States: 0.6

CPE
All US States: 6
About The Provider: Fred Pryor Seminars and CareerTrack, divisions of PARK University Enterprises, Inc., create one of the most respected international providers of professional seminars.

Since pioneering the one-day seminar in 1970 as Fred Pryor Seminars, our organization has built a reputation for high-quality, convenient, and practical business-skills training around the world, in every industry and sector.

Today, with more than 8 million satisfied customers, we continue to pride ourselves in providing the superior training you've come to expect from Fred Pryor Seminars and CareerTrack. Our cutting-edge research and course development are designed to meet the adult learning needs of your employees and your organization.

Fred Pryor Seminars and CareerTrack are your number one choices for training because we offer:
  • In-depth experience in the training industry
  • Consistent and comprehensive course offerings
  • High-energy and content-rich presentations
  • Multiple training tools, including on-site training, on-line learning, seminars, and A/V products
  • 100% Satisfaction Guaranteed!
As we continue to grow, expand, and change to meet client and market needs, we always remember that every individual customer matters and that collectively, they are our most valuable assets. That's why our goal is the same today as it was 30 years ago — to provide the best choice in business skills training with maximum convenience to help you — our customer — achieve success!
Price: $149.00
More Info: Contact Us For More Information

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