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Certificate Program For HR Generalists ™ Agenda

Seminar: ID# 1215082


This comprehensive three-day seminar and workshop has been designed to provide you with practical solutions to the HR challenges you confront everyday.

By attending, you will discover the vital employment law knowledge you need - plus the critical strategies to perfect your HR skills.

You receive:
  • 14 information-packed sessions covering everything you need to excel as and HR Generalist
  • Several "Interactive Exercises" to test your new knowledge
  • Access to our heralded FMLA, ADA, COBRA, and Paycheck Fundamentals Training & Certification Programs
  • FREE updates whenever FMLA, ADA, COBRA, or Payroll laws change!



Exploring The HR Profession – And Understanding HR’s Role
  • Identify HR’s current challenges
  • Strategies for overcoming these challenges
  • Define HR’s role within the organization to add maximum value
  • Steps to create a strategically-aligned HR function
  • How to strengthen your relationship as a Strategic Business Partner
  • Create efficiencies using HR technology
Employee Relations: The Framework For A High-Performing Organization
  • The basic principles for a high-performing organization
  • The Importance of clear policies
  • Key trends affecting employee relations
  • The root cause of employee complaints
  • Skills to "push back" on issues HR doesn’t own
  • Techniques to encourage employees to manage their peer and supervisory relationships
  • How HR’s involvement can tread on other’s turf - creating additional conflict
  • Strategies to coach, mentor, and develop supervisors and managers to facilitate positive employee relations
Interactive Exercise:
  • Concern Or Complaint? Identifying Who Owns What
Labor & Employment Law: Understanding Your Compliance Requirements
  • Recognizing how retaliation impacts the regulatory environment
  • Understanding harassment, discrimination, and retaliation under Title VII
  • Defining hostile work environment harassment
  • Understanding the challenge of religious accommodations
  • Understanding employer obligations regarding when to conduct workplace investigations
Interactive Exercise:
  • Connecting Misconduct With EEO laws
The Americans With Disabilities Act (ADA)
  • Define qualified disability to recognize compliance obligations
  • Recognize common ADA mistakes and how to avoid legal land mines
  • Discuss strategies for creating ADA compliant job descriptions to minimize the risk of discrimination claims
  • Discuss best practices for managing the balancing act of providing reasonable accommodations while also managing the business
  • Discuss the “sticky issues” such as declining employee performance, absenteeism, and unreasonable requests to learn how to minimize risk to the business
Interactive Exercise:
  • Reasonable Accommodation?


The Family & Medical Leave Act (FMLA)
  • Understand your compliance obligations under the FMLA
  • Learn the basics of FML policies and necessary documentation
  • Determine how to deal with the challenges and headaches of FMLA documentation
  • Discuss how to handle PTO, sick time, and vacation pay in conjunction with FMLA
  • Develop organizational policies to improve the handling of FMLA
  • Recognize the most common mistakes made in managing FMLA
  • Best practices for managing intermittent FMLA abuse
Common Law Basics
  • Retaliation: Review of Supreme Court case that has redefined retaliation—and how to avoid retaliation claims
  • Negligence: How to avoid claims of negligent hiring, supervision, retention, and investigation
  • Wrongful Termination: What wrongful termination is - and what At-Will employment really means
  • Defamation and Privacy: How to handle electronic communications and employee use—and abuse—of social media
  • Understanding today’s “must-have” company policies to minimize the risk of litigation
The National Labor Relations Act (NLRA)
  • Understanding your compliance obligations under the NLRA
  • Learning the union organizing process from Excelsior List to Secret Ballot
  • Determining what type of employee behavior is—and is not protected
  • Understanding how to handle disciplinary proceedings when union employees request representation
  • Developing avoidance strategies and what to do if you spot unionizing activities
The Fair Labor Standards Act (FLSA)
  • Identify your compliance obligations under the FLSA
  • State-related wage and hour compliance considerations
  • Recognize the top five mistakes employers make regarding wage and hour issues
  • Diagnose worker classification: Exempt or Nonexempt?
  • Recognize the legal risks in misclassifying workers—and what to do if you have misclassified a worker
  • The difference between employees and independent contractors
Interactive Exercise:
  • Exempt Or Non-Exempt?
Talent Acquisition Compliance
  • Minimizing the risk of negligent hiring—conducting thorough background checks
  • Current issues regarding the conducting of employee background checks
  • Understanding the do’s and don’ts of applicant screening to avoid FCRA violations
  • How to handle applicants who have been arrested or have a criminal conviction
  • Understanding your compliance obligations under the Immigration Reform & Control Act (IRCA)
  • Learning how to accurately complete an I-9 document to determine worker identity and eligibility
  • Identifying why I-9’s really are a "big deal" and must be done - and retained - correctly
  • Understanding I-9 Retention Requirements
  • Understanding I-9 and General HR Recordkeeping
Interactive Exercise:
  • How To Avoid Common I-9 Mistakes

Best Practices In Talent Acquisition: How To Get The Best Talent
  • Understanding Job Design and why a poor design = bad hires
  • Where to find top talent and passive job seekers
  • How to use an Applicant Tracking System (ATS) to improve efficiency and effectiveness
  • Implementing screening processes that accelerates the hiring process and minimizes the loss of top applicants
  • Learning the most effective interview processes to hire the right talent for the right positions
  • Identify the do's and don'ts of interviewing to ensure the questions you ask are not creating legal liability
Orientation And On-Boarding: Your Strategy For Retaining Talent And Creating Top Performers
  • Understanding why most orientation programs are ineffective in retaining talent
  • Learning how to create a strategic orientation program that drives results and an ROI for the organization
  • Setting performance expectations—from Day 1—and introducing new hires to performance measurements
  • Learning how to create a sense of affiliation and reduce new hire anxiety
  • Contemporary strategies for employee on-boarding – knowing how and when to leverage technology in the process
  • Learning how to involve leadership in the on-boarding process—and why HR should not own the entire process
Compensation / Total Rewards: Developing Pay Practices That Attract And Retain Top Talent
  • Understanding the Total Rewards model
  • Understanding contemporary strategies in designing compensation systems
  • Learning why variable compensation is growing in popularity
  • Understanding how to implement “checks and balances” with variable compensation plans
  • Identifying issues such as salary compression and how to handle pay inequity issues
  • Learning total rewards strategies – Work-life programs, employee development, performance management, and creating career opportunities
Performance Management: It’s A Lot More Than “Check The Box” On Annual Reviews
  • Learning contemporary strategies that are revolutionizing the performance review process
  • Understanding what's working - and not working - in performance management
  • Utilizing key performance management tools, including coaching, counseling and progressive discipline
  • Understanding behavioral competencies, behavioral anchors, and why calibration is critical
  • How to get leaders involved in the process and buy-in that managing performance really is their job
Interactive Exercise:
  • Transforming Performance Management
Program Wrap-Up: Developing your HR Career
  • Determine current level of career satisfaction using the career continuum tool
  • Understanding your current role and what it will take for you to be more strategic
  • How to effectively plan your HR career and how to leverage your resources
  • Beyond the Program: Creating a personal and professional action plan to get you from here to there
Program Wrap-Up

Action Steps Beyond The Program



Click here to get a sneak peek at some of the Interactive Exercises included with this course.


As a seminar participant, you receive access to our FMLA, ADA, COBRA, HIPAA, and FLSA Training & Certification Programs.

Designed for those who need to supervise or perform the actual administration and compliance requirements of these federally mandated laws, these online courses provide detailed specifics - including numerous examples, administrative tips, and procedural recommendations - for administering the often-complex requirements.

And with these courses, you also receive FREE updates whenever the laws change, plus the ability to earn a “Certified Administrator” designation in each area of study! fmla training & certification program

Program Benefits
  • Award-winning, easy-to-use interface that includes numerous Administrative Tips, Procedural Recommendations, and Interactive Quizzes (complete with answer rationale) to help ensure learning
  • FREE updates when the law changes*
  • Online access allows you to study at your pace and access materials anytime, anywhere with an internet connection
  • Special Bookmark feature that allows you to learn at your own pace and quickly return to training if you are interrupted
  • Eight hours of PHR/SPHR re-certification credits and SHRM PDCs per course!
  • Included with each Training & Certification Program - though not required – is the test to earn your “Certified Administrator” designation. Your test is taken online and scored immediately. Upon successful completion, your certificate is mailed directly to you! We also show you any incorrectly answered test questions so you can improve any area of weakness!
How To Access Your Online Materials

To access your online training program(s), simply to go and enter the user name and password you used to enroll for this seminar. (Don’t worry; you can click the “Forgot Your Password” link if you don’t have your information readily available).


For Virtual Sessions
Virtual sessions run from 10am to 5pm Eastern

For In-Person Sessions
In-person sessions run from 8am to 4pm each day. Continental breakfast and coffee is served at 7:30am, and snacks and refreshments served each afternoon. Due to the variety of dietary requirements, attendees are on their own for lunch.


An "Early Bird" discount is offered for registrations made 30 days prior to the seminar date, so register today!


If you have other questions, or need to get your co-workers enrolled, call us at 678-366-3959!

*Free updates are provided for one year from enrollment date. A renewal of $99 applies for each year thereafter, which covers another full year of access to the course materials, renewal of your certificate, and updates whenever the law changes.

Certificate Program For HR Generalists ™
Metropolitan Area:
San Jose
Santa Clara Tech Mart
5201 Great America Pkwy.
Suite 360
Santa Clara
7/17/2017 - 07/19/2017 (8am-4pm)
Qty: 2 - Qty: 5
Qty: 6 - Qty: 10
Qty: 11
HR Training Center 5755 North Point Parkway Suite 227 Alpharetta, GA 30022 770-410-1219
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