Whether an employee voluntarily submits an accommodation request, or an employer is notified of a potential reason for an accommodation under the ADA, employers need to know how to handle this process. Are you familiar with the interactive process? Are your policies up to date and in compliance with the ADA and other relevant laws? Gain tips on how to effectively handle the interactive process and other relevant aspects of accommodation requests. You will learn about undue hardship, confidentiality requirements, and common mistakes to avoid during the process.What You'll Learn:Overview of the ADA

• Scope of the ADA
  
• Covered Employees
  
• What Does the ADA Cover?

The Interactive Process

• What Is the Interactive Process?
  
• How Is the Interactive Process Triggered?
  
• Essential Functions of a Position
  
• Employer's Duty to Accommodate
  
• Conducting Medical Examinations and Gathering Information
  
• What Is a Medical Examination?
  
• Questions for the Interactive Process
  
• Employer Defenses and Undue Hardship

Identifying Reasonable Accommodations for Disabilities

• Types of Reasonable Accommodation
  
• Mental Illnesses
  
• Physical Illnesses
  
• Unique Accommodation Requests
  
• Medical Marijuana

Special Considerations in Disability Cases

• Perceived Disabilities
  
• Accommodation in a Union

Best Practices and Mistakes to Avoid

• Pre-Employment Inquiries
  
• Post-Employment Inquiries
  
• On-The-Job Employment Inquiries
  
• Medical Records and Confidentiality