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How To Become A Great Communicator Agenda
Seminar: ID# 1282174
Agenda
Making a Positive Impression on Others
How to incorporate vital interpersonal skills into your professional style
Be in control of how people respond to you — inspire positive responses
Become aware of the 15 essential “people skills” and discover your hidden strengths and weaknesses
Understanding Interactions: Tailoring Your Approach to Individuals
The “unwritten” behavioral rules in your workplace: how to determine what’s acceptable and what’s not within your organization
How to fit in with any group of people — no matter how little you may have in common
Personal and confidential: what to do if others expect you to keep something quiet or cover up for them at work
Strategies for dealing with people and situations you cannot change
Ensuring an Unforgettable First Impression
The art of small talk: tips for conversing easily in unfamiliar settings or with new acquaintances
The way to meaningful conversation by listening instead of talking and how master conversationalists use this fantastic technique
How to start off on the right foot every time, within just 4 minutes of meeting someone
The subtle moves that draw people in: eye contact, gestures and physical “aura”
How to shake hands flawlessly using techniques that boost your professional image
Name power: step-by-step methods to remember and use people’s names, and guarantee that others will remember yours
Dealing with Difficult Behaviors and Negative Situations
How to know whether to agree, disagree or remain neutral when facing complaints
Precise parameters for handling complainers diplomatically
7 approaches to avoid at all costs when faced with complaints
When you're wrong: how to admit mistakes and errors without losing respect or reputation
The secret to saying "no," when to provide reasons and how to preserve good relations
Criticism or insult: how to respond, hold on to your self-esteem and keep the peace
Specific tips for dealing with the most difficult office behaviors
Communicating: A 2-Way Street
Communication cues: how to recognize implicit verbal cues and nonverbal signals
Ways to use the principles of body language to multiply your communication effectiveness
How to direct the flow of communication
Practical strategies for sending and receiving crystal-clear communication
How to maximize feedback between you, your employees, peers and managers
The power of silence: how to communicate while saying nothing
Order:
How To Become A Great Communicator
Pricing:
$149.00
Metropolitan Area:
Eastern Time Zone
Venue:
Live Online Seminar
9am-4pm EDT; 8am-3pm CDT
Eastern Time Zone
770-410-1219
Date:
10/31/2024 (9:00 - 16:00 local time)
Qty:
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